Field Service Technician

Pacific Office Automation Inc.; Salem (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k match

FSA/HSA programs

Company car for work and personal use

Job summary

Pacific Office Automation in Salem, OR is seeking a Field Service Technician to join our service team. You will troubleshoot and repair office equipment such as copiers, printers, and fax machines, and provide high-quality technical support to our customer base.

The ideal candidate is detail-oriented, able to multi-task, and enjoys solving problems. We welcome experienced technicians but are willing to train entry-level applicants who demonstrate mechanical and electrical acumen and a desire to

Qualifications

• Mechanical and Electrical Mindset.
• Experience with Canon, Ricoh, HP, Xerox and others is a plus.
• Strong computer knowledge.
• Advancement and growth into leadership roles.

Responsibilities

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.).
• Providing high-quality technical support to our customer base.
• Communicating with customers to ensure satisfaction.
• Developing options to solve unusual problems.
• Managing time, resources, and territorial considerations.

Skills

Troubleshooting

Technical support

Customer communication

Time management

Detail-oriented

Tools

Canon equipment experience

Printers & copiers knowledge

Windows basics

Job description

Career Opportunities with Pacific Office Automation

Careers At Pacific Office Automation

Share with friends or Subscribe!

Current job opportunities are posted here as they become available.

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a Field Service Technician to join our service team at our office in Salem, OR.

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

Compensation: starts at $20/hr

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations

Qualifications

• Mechanical and Electrical Mindset
• Other experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus!
• Strong computer knowledge
• Advancement and growth into leadership roles
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA/HSA programs
• Company car for work and personal use

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.