Field Service Technician

North Carolina's Electric Cooperatives; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

North Carolina’s Electric Cooperatives is seeking a Field Service Technician to support operation, testing, inspection, and maintenance of mobile substations, relays, and metering equipment across generation, transmission, and distribution sites. The role requires hands-on field work and coordination with EMCs, contractors, and vendor teams.

Responsibilities include developing testing schedules, maintaining records, performing annual tests, and providing technical assistance for protective relay

Qualifications

• Associate degree in electrical utility and power systems or equivalent experience.
• Minimum four years in electric utility and industrial operations and maintenance (Technician II).

Responsibilities

• Review the mobile substations usage by member EMCs and maintain related records.
• Create monthly reports of MS usage and maintenance.
• Develop and maintain testing and maintenance schedule for MS.
• Provide technical assistance for MS and test equipment operations.
• Install and maintain control system improvements for mobile substations.
• Perform annual testing on NCEMC’s mobile substations and member EMCs’ equipment.
• Assist in testing NCEMC’s generation, transmission, and substation protection systems.
• Perform testing of various NCEMC electrical equipment and testing equipment.
• Coordinate maintenance of test equipment and member EMCs’ equipment.
• Assist in installation and maintenance of additions to generation, transmission, and substation equipment.

Skills

Electrical utility ops

Project management

Preventive maintenance

Safety practices

Power systems knowledge

Power quality

Substations

Metering

System protection

Battery storage

Education

A.S. degree in electric utility and power systems

Tools

Doble power factor testing

Doble Sweep Frequency testing

Current transformer test set

Alber resistance test set

Infrared Thermal Camera

Relay testing

Hi-Pot testing

Breaker timing testing

Job description

The Field Service Technician will support the operation, testing, inspection, and maintenance of electrical assets associated with generation, transmission, substations, mobile substations, revenue metering, distributed energy resources, and member services.

This position will be leveled depending upon experience and qualifications. The position level and scope of responsibilities will be determined based on the selected candidate’s qualifications, relevant experience, and demonstrated capabilities.

The role works closely with internal teams, plant personnel, contractors, vendors, and member cooperatives to help ensure safe, compliant, and dependable service.

Academic and Trade Qualifications:

An associate degree from an accredited engineering or technical school with emphasis on electric utility and power systems operation and maintenance. Equivalent work experience may be substituted for the education requirements.

Work Experience:

Technician I: Experience in electric utility and industrial operations and maintenance preferred.

Technician II: A minimum of four years of related experience in electric utility and industrial operations and maintenance.

Responsibilities:

The Field Service Technician shall perform the following duties.

• Mobile Transformer/Substation
• Review the usage and operation of the mobile substations (MS) by member EMCs.
• Maintain records on usage, inspections, testing, and maintenance of the MS.
• Create monthly reports of MS usage and maintenance completed.
• Develop and maintain a testing and maintenance schedule for the MS.
• Provide technical assistance in the operation in the operation of both the MS and mobile testing equipment.
• Coordinate and schedule the planned usage of the mobile substations.
• Install and maintain control system improvements for each mobile substation.
• Request purchase of materials required to maintain MS and the test equipment.
• Testing
• Perform annual testing on the NCEMC’s mobile substations and on member EMC’s equipment as per their request.
• Assist in performing testing of the NCEMC’s generation, transmission, and substation protection (relay & control) systems.
• Assist in performing testing of the NCEMC’s generation, transmission, and substation electrical equipment; testing equipment includes but is not limited to,
• Doble power factor testing
• Doble Sweep Frequency testing
• Current Transformer test set
• Alber resistance test set for battery testing
• Infrared Thermal Camera for site inspections
• Relay testing
• Hi-Pot Testing, cables and equipment
• Breaker Timing testing
• Perform testing of NCEMC-owned revenue metering.
• Coordinate the maintenance of NCEMC’s test equipment and member EMC’s equipment as per their request.
• Installation and Maintenance
• Assist in the installation and maintenance of additions to the NCEMC’s non-nuclear generation, transmission, and substation electrical equipment and operating and protection systems as required.
• Assist in the performance of maintenance of the NCEMC’s non-nuclear generation electrical equipment and protective relay/control systems.
• Install and maintain company-owned revenue metering systems.
• DER
• Provide direct support to the DER sites as directed.
• Assist in performing various site inspections and improvements as needed.
• Assist in providing indirect support on various issues that may arise.
• Other
• Check company vehicle prior to and after use for any needed service or maintenance.
• Perform substation equipment inspections and prepare associated reports.
• Perform monthly inspections of vehicles, tools, and personal protective equipment.
• Assist in administering the Engineering Department’s Rubber Glove Program.
• Perform other duties as assigned.

Job Knowledge:

Must have a strong working knowledge of electric utility operations, project management, preventative and predictive maintenance, and all safety practices.

Other preferred knowledge areas include diesel generation, combustion turbine plants, technical field services, protective relay and control systems, substation equipment, mobile substations, and applicable reliability compliance standards.

Abilities and Skills:

A developed understanding of industrial power systems and controls, power quality measurement, electric utility substations and distribution systems, metering, system protection, and power transformers, more specifically related to testing and analysis. Should be familiar with solar components as well as battery storage functions.

Working Conditions:

Majority of this role will be in the field with regular travel to diesel generation facilities, combustion turbine plants, member cooperative locations, substations, field services work sites, the NCEMC main office, industry meetings, and other locations as needed. Work outside normal business hours may be required for outages, emergency response, storm support, compliance deadlines, plant operating events, field deployments, or critical project activities.

Work Authorization:

Visa sponsorship is not available for this position. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or immigration support for this position.

Reports to:

Director, Asset Management

Company Profile: North Carolina’s Electric Cooperatives (https://www.ncelectriccooperatives.com/who-we-are) is the brand for the family of organizations formed to support the state’s 26 local electric cooperatives, including: North Carolina Electric Membership Corporation, the power supplier to many of the electric cooperatives; North Carolina Association of Electric Cooperatives, the cooperatives’ trade association; and Tarheel Electric Membership Association, Inc. (TEMA), a central purchasing and materials-supply cooperative.

• North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.