Field Service Technician

Daifuku; Phillipsburg (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Daifuku is seeking an on-site field service engineer to support automated material handling systems. You will diagnose electro-mechanical issues, perform preventive maintenance, and train customers on setup and operation.

The role requires 3–5 years in mechanical/electronics, an associates degree, and strong PLC troubleshooting skills. Travel up to 75% is expected, with on-site coordination and safety compliance emphasized.

Qualifications

• 3–5 years of experience in mechanical/electronics field.
• Associates degree or equivalent in Mechanical or Electrical field.
• Ability to install, maintain, and troubleshoot material handling equipment.

Responsibilities

• Diagnose and repair electro-mechanical issues on automated material handling systems.
• Perform on-site set-up, programming, and customer training.
• Complete detailed reports and paperwork; follow up to ensure resolution.

Skills

Analytical thinking

Problem solving

Customer service orientation

MS Office skills

Education

Associates degree in Mechanical or Electrical field

Tools

PLC troubleshooting

Technical drawings

Job description

Works with minimal supervision to resolve electro-mechanical issues and equipment errors on automated material handling systems and related equipment and perform repair and preventive maintenance. Performs on-site set-up, programming, and customer training.

Responsibilities

Overview

Works with minimal supervision to resolve electro-mechanical issues and equipment errors on automated material handling systems and related equipment and perform repair and preventive maintenance. Performs on-site set-up, programming, and customer training.

Responsibilities

• Uses advanced troubleshooting skills to diagnose and repair mechanical problems
• Performs PLC troubleshooting and debugging
• Diagnoses mechanical and electrical problems using technical drawings
• Performs on-site set-up, programming, and training\
• Completes detailed reports and other paperwork
• Follows up on completed work with customers and other departments to ensure resolution
• Follows all Preventive Maintenance programs
• Completes all assigned training plans
• Complies with all safety programs, policies and procedures
• Travels up to 75% for up to two weeks at a time

Qualifications

• 3-5 years of experience working in the mechanical/electronics field
• Associates degree from vocational school or college with focus in the Mechanical or Electrical field or equivalent experience
• Ability to install, maintain, and troubleshoot all material handling equipment and components
• Ability to utilize the Programmable Logic Controllers (PLC) for troubleshooting equipment
• Ability to execute assigned tasks
• Ability to interpret and modify mechanical and electrical drawings
• Ability to interpret and understand policies and procedures and relate them to others
• Intermediate computer skills including MS Office
• Analytical and problem-solving skills
• Customer service orientation