Field Service Technician

NOV; Odessa (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

NOV is seeking a field service technician to interface with customers, inspect, install, test, calibrate, and train on NOV products, ensuring safe operation and timely problem resolution across sites.

Candidates should have a high school diploma or equivalent, be willing to travel, and possess strong safety culture, communication, and teamwork skills to support field upgrades and service documentation.

Qualifications

• High school diploma or equivalent is required.
• Strong safety culture and attention to detail are essential.
• Excellent communication and teamwork are required.

Responsibilities

• Interface with relevant departments to understand NOV products and how they are safely operated, tested, calibrated and problems are resolved.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on proper operation of the system.
• Communicate field failures and feedback to appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Comply with all NOV company and HSE policies and procedures.

Skills

Safety culture

Communication skills

Team player

Willing to cross-train

Field/shop endurance

Education

High school diploma or equivalent

Job description

• Interface with relevant departments to obtain a thorogh understanding of NOV products and how they are dafely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commision, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Perform other work related tasks as assigned.
• Comply with all NOV company and HSE policies and procedures.

Primary Responsibilities

JOB DESCRIPTION

• Interface with relevant departments to obtain a thorogh understanding of NOV products and how they are dafely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commision, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Perform other work related tasks as assigned.
• Comply with all NOV company and HSE policies and procedures.

Responsibilities

JOB REQUIREMENTS

• Maintain strong safety culture
• Basic math skills
• Good listening skills and a passion to learn
• High work ethic, dependability, and detail oriented
• Strong communication skills
• Must be a team player
• Must be open to cross training opportunities
• Ability to work in a non-climate-controlled manufacturing shop or field site
• Stand up to 12 hours a day
• Walk up to 12 hours a day
• Bending/stooping up to 12 hours a day
• Repetitive movement up to 12 hours daily
• Lifting weight up to 50lbs regularly

Qualifications

EDUCATION & EXPERIENCE QUALIFICATIONS

• High school diploma or equivalent required
• Previous experience in the industry preferred, but not required
• Previous field service experience preferred