Field Service Technician

Fleetworthy; New York (NY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We travel nationwide for installations and upgrades, while also supporting work from a home office when not on the road.

We seek a self-starting technician with 3+ years in ITS/CCTV or traffic control systems, capable of reading schematics, coordinating with customers, and maintaining safety standards on-site.

Qualifications

• Minimum 3 years of experience installing, repairing, and maintaining ITS, CCTV, or traffic control systems.
• Specialized training in electronics, networking, and CCTV maintenance or alarm system installations.
• Ability to read schematics, construction, and machine drawings; communicate clearly in writing and speech.

Responsibilities

• Install and maintain ITS devices, CCTV, and related equipment at various sites.
• Verify proper operation, perform inspections and preventive maintenance.
• Troubleshoot malfunctions, diagnose issues, and repair devices and equipment.
• Lead design and fabrication tasks for ITS components used in the field.
• Read diagrams and ensure accurate schematics and blueprints corrections.
• Establish effective relationships with customers and contractors.
• Make independent technical decisions during maintenance activities.
• Participate in field and bench testing of camera and ITS equipment.

Skills

Electronics knowledge

Networking

CCTV maintenance

Reading schematics

Strong communication

Record keeping

Education

Specialized training in electronics, networking, CCTV maintenance or alarm systems

Tools

ITS devices testing

CCTV equipment

Job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Who You Are

As the ideal candidate you are a self-starter who enjoys frequent travel as part of the job, problem solving and applying your technical expertise to the most cutting-edge equipment in the industry. You are excited to amp up your skills by being involved in a broad scope of projects ranging from civil construction to custom software implementation.

What You'll Be Doing

You will be travelling frequently by air/car completing installations, maintenance, and system upgrades at our customer sites. When you are not on the road, you will be working from the comfort of your home office. The work you do every day will be saving lives out on the road!

How We Take Care Of Our Technicians

• Access to vehicle rentals for all driving required on the job
• Provision of all the tools required to do the jobs
• Provision of equipment required to set up your home office
• Organized schedules, released in advance so our technicians can plan their lives outside of work!
• A five-day work week, with all efforts made to have technicians off work on the weekends.

Job Accountabilities - Include But Are Not Limited To

• Install and maintain a wide variety of imaging and ITS devices such as CCTV and digital cameras, illuminators, video detection systems, vehicle induction loops, dynamic message signs, solid-state equipment, fiber optic equipment, computerized communication cables, light-emitting diode lamps, and related devices and equipment for the freeway, arterial roadways, and government facilities.
• Verify proper device and system operation, conduct inspections, and preventive maintenance.
• Troubleshoot and diagnose malfunctions, isolate defects, and repair devices and equipment.
• Participate in the design, layout, modification, and fabrication of the ITS components used in the field.
• Read diagrams, blueprints, manuals, and specifications for new installations and continual maintenance of cameras and ITS devices; make corrections to schematics and blueprints.
• Monitor cameras and devices, diagnose issues and safely implement changes for effective system operation.
• Evaluate, plan, direct, and perform repair, removal, and replacement of poles, cabinets, controllers, and other equipment; repair conduit, pull wires and cable, as needed; perform emergency repairs as needed.
• Establish and maintain effective working relationships with customers and contractors.
• Make independent technical decisions during maintenance activities.
• Lead and participate in field and bench testing procedures on a variety of camera and ITS equipment, such as digital camera systems, traffic control systems, dynamic message signs, inductive vehicle detection systems, power service assemblies, and others; test, troubleshoot, and repair camera and ITS equipment.
• Assist with the production and testing of new technologies.

Requirements

• Minimum of 3 years of experience installing, repairing, and maintaining ITS, CCTV, or traffic control systems.
• Specialized training in electronics, networking, and CCTV maintenance and repair or alarm system installations.
• Knowledge of cable and component color coding and the ability to read schematics, construction, and machine drawings.
• Able to work independently without direct supervision.
• Communicate clearly and concisely, both orally and in writing, and possess strong techniques and methods of record keeping.
• Valid Passport and ability to board flights.
• Valid Driver's License with a clean driving record
• Successful candidates will be subject to completion of a criminal background check

Physical Considerations

• Walking, bending, lifting, repetitive motion, use of hand tools, and test equipment.
• Driving short and long distances and frequent travel including overnights.
• Operating assigned equipment and operating devices.
• Handling equipment up to 50 lbs and occasionally climbing ladders whilst carrying up to 50 lbs.
• Ability to work outdoors in varying weather conditions, including hot and cold temperatures.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.