Field Service Technician

Kodak Alaris; New Jersey; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Sign On Bonus

Company vehicle provided

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing technical training and career

Job summary

Kodak Alaris is seeking a Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The role requires frequent travel and a strong electrical and mechanical skill set.

You will diagnose issues, perform preventive maintenance, read schematics and drawings, and train customers on proper operation. A valid driver's license and the ability to travel 50–75% are required.

Qualifications

• 3+ years of field service, maintenance, manufacturing, or industrial repair.
• High school diploma or GED; technical training preferred.
• Valid driver's license with a clean driving record and willingness to travel 50–75%.

Responsibilities

• Install, commission, and start up industrial equipment at customer facilities.
• Diagnose and repair electrical, mechanical, hydraulic, and pneumatic issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read electrical schematics, wiring diagrams, and mechanical drawings.
• Troubleshoot PLC-controlled equipment and automation systems.
• Document service activities and parts usage in service reports.
• Train customers on proper operation and routine maintenance procedures.
• Maintain a safe work environment and follow safety requirements.
• Coordinate with support, engineering, and parts to resolve complex issues.

Skills

Electrical troubleshooting

Mechanical troubleshooting

PLC troubleshooting

Reading schematics

Customer service

Communication

Education

High school diploma or GED

Associate degree / technical training (preferred)

Tools

Multimeters

Clamp meters

Electrical testing equipment

Job description

Position Summary

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The ideal candidate will possess a strong combination of electrical and mechanical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service.

This role requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance.

Key Responsibilities

• Install, commission, and start up industrial equipment at customer facilities.
• Diagnose and repair electrical, mechanical, hydraulic, and pneumatic system issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, mechanical drawings, and technical manuals.
• Troubleshoot PLC-controlled equipment and industrial automation systems.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Required Qualifications

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including:
• AC/DC circuits
• Motors and drives
• Sensors and controls
• Electrical testing equipment (multimeters, clamp meters, etc.)
• Strong mechanical troubleshooting skills, including:
• Bearings, gearboxes, pumps, conveyors, and power transmission systems
• Hydraulic and pneumatic systems
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license with a clean driving record.
• Ability to travel up to [50-75%] as required.

Preferred Qualifications

• Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
• Experience with PLC troubleshooting (Allen-Bradley, Siemens, or similar platforms).
• Industrial automation experience.
• OSHA training or other safety certifications.
• Knowledge of CNC, packaging, material handling, or manufacturing equipment.

Skills & Competencies

• Strong analytical and troubleshooting skills.
• Excellent customer service and communication abilities.
• Self-motivated with the ability to work independently.
• Strong organizational and time management skills.
• Ability to prioritize multiple service calls and projects.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, climb ladders, and work in industrial environments.
• Ability to work extended hours and occasional weekends as required.

Benefits

• Sign On Bonus
• Company vehicle provided
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and career development
• Travel reimbursement and per diem (when applicable)

Compensation: $26.00 - $33.00 per hour, contingent on level of experience