Field Service Technician

Htprof; New Haven (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

Htprof is seeking an experienced Field Service Technician to install, service and repair complex electromechanical manufacturing equipment at customer sites. This direct-hire role requires traveling to customer locations and close collaboration with clients.

The ideal candidate has 2–5 years of field service or equipment maintenance experience, strong electrical/mechanical skills, and proficiency with PLCs, HMIs, servo drives, and motion-control systems. Overnight travel of 50–75% is expected.

Qualifications

• High school diploma or GED.
• 2–5 years of field service or related technical experience.
• Advanced ability to read and interpret electrical schematics.
• Strong working knowledge of high- and low-voltage electrical systems.
• Advanced proficiency using a multimeter.
• Knowledge of PLCs, HMIs, servo drives, and motion-control systems.
• Ability to read pneumatic schematics.
• Strong mechanical aptitude and advanced troubleshooting skills.
• Proficiency with common hand and power tools.
• Basic computer skills and the ability to maintain accurate digital service records.
• Strong verbal and written communication skills.
• Excellent customer-service and interpersonal skills.
• Ability and willingness to travel overnight 50%-75% of the time.

Responsibilities

• Install, service, troubleshoot and repair electromechanical equipment at customer sites.
• Read electrical schematics involving 220V-440V and 12V-24V systems.
• Use multimeter to diagnose voltage, current, resistance, and related issues.
• Troubleshoot PLC-controlled systems including HMIs and power supplies.
• Diagnose servo drives, motors and motion-control systems.
• Read and interpret pneumatic schematics.
• Disassemble and repair complex electromechanical assemblies with hand/power tools.
• Learn CNC lathe controls and programming (Fanuc, Mitsubishi, Siemens).
• Support CNC bar-feeding systems and CNC lathe part-processing applications.
• Travel overnight 50%-75% to customer locations.
• Document service calls, repairs, and communications in digital files.
• Represent the company professionally before, during, and after each customer visit.

Skills

Electrical schematics

Multimeter usage

PLC & HMIs

Servo drives

Motion control

Troubleshooting

Customer communication

Electrical safety

Problem diagnosis

Tool proficiency

Education

High school diploma or GED

Tools

Fanuc CNC controls

Mitsubishi CNC controls

Siemens CNC controls

Pneumatic systems

Job description

We are recruiting an experienced Field Service Technicianfor a key manufacturing client. This direct-hire opportunity is ideal for a technically skilled professional who enjoys troubleshooting complex equipment, working directly with customers, and traveling to customer locations.

The successful candidate will have2-5 years of related field service or equipment maintenance experience, along with strong electrical, mechanical, pneumatic, and customer-service skills.

Key Responsibilities

• Install, service, troubleshoot, and repair complex electromechanical manufacturing equipment at customer locations.
• Read and interpret electrical schematics involving high-voltage systems from 220V to 440V, low-voltage systems from 12V to 24V, and combined electrical systems.
• Use electrical schematics and a multimeter to troubleshoot voltage, current, resistance, and related electrical issues.
• Troubleshoot PLC-controlled systems, including power supplies, inputs, outputs, switches, sensors, and human-machine interfaces.
• Diagnose issues involving servo drives, motors, and motion-control systems.
• Read and interpret pneumatic schematics.
• Disassemble, repair, and reassemble complex electromechanical assemblies using common hand and power tools.
• Learn and apply the fundamentals of CNC lathe controls and programming, including Fanuc, Mitsubishi, Siemens, or similar platforms.
• Support magazine bar-feeding systems and CNC lathe part-processing applications.
• Communicate professionally with end users, OEM representatives, dealers, and other key customer contacts.
• Provide equipment installation guidance and operator training.
• Document service calls, repairs, customer communications, and technical information in digital customer files.
• Represent the company professionally before, during, and after each customer visit.
• Travel overnight approximately 50%-75% of the time.

Required Qualifications

• High school diploma or GED
• Two to five years of field service, industrial maintenance, equipment installation, or related technical experience
• Advanced ability to read and interpret electrical schematics
• Strong working knowledge of high- and low-voltage electrical systems
• Advanced proficiency using a multimeter
• Knowledge of PLCs, HMIs, servo drives, and motion-control systems
• Ability to read pneumatic schematics
• Strong mechanical aptitude and advanced troubleshooting skills
• Proficiency with common hand and power tools
• Basic computer skills and the ability to maintain accurate digital service records
• Strong verbal and written communication skills
• Excellent customer-service and interpersonal skills
• Ability and willingness to travel overnight 50%-75% of the time

Preferred Qualifications

• Experience servicing CNC machinery, bar-feeding equipment, or automated manufacturing systems
• Familiarity with Fanuc, Mitsubishi, Siemens, or comparable CNC controls
• Experience installing equipment and training customers in a manufacturing environment