Field Service Technician

Anderson Equipment Company; New Hampshire; On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

Medical and Prescription Drugs

Dental

Vision

Life Insurance

STD

LTD

Health Savings Account

401K Plan with Match and Profit-Shar

Job summary

Anderson Equipment Company is seeking a Field Service Technician to travel daily to customer sites across the Northeast to repair and maintain heavy equipment. The role requires diagnosing complex issues and performing repairs with minimal supervision, while documenting work orders and parts used.

Ideal candidates have at least 5 years of heavy equipment repair experience, strong mechanical/electrical knowledge, and a valid driver’s license (CDL preferred).

Qualifications

• High school diploma or equivalent with a two year Technical degree or comparable military training.
• Minimum of 5 years work experience in heavy equipment repair and maintenance.
• Demonstrated knowledge of equipment operations, mechanical, electrical and hydraulic systems.
• Excellent written and oral communication, ability to work independently or with others in the field.
• Proficiency with diagnostic programs provided by manufacturers.
• Ownership of adequate hand tools.
• Valid Driver’s License; CDL preferred.

Responsibilities

• Travel daily to customer sites in the Northeast to repair and maintain equipment.
• Diagnose and repair a wide variety of equipment with independence.
• Disassemble machines, order parts, reassemble and verify operation, ensuring work is ready for use.
• Document work orders, track progress, and order parts while following safety protocols.

Skills

Heavy equipment repair

Field field service experience

Communication skills

Diagnostic programs proficiency

Driver's license

Education

Diploma + 2-year technical degree

Tools

Manufacturer diagnostic software

Standard hand tools

Job description

Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family-owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states – West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine with 19 branch locations.

Job Description Summary:

Field Service Technician will be assigned a truck and travel daily to customer job sites to repair and maintain equipment. This role requires experienced, responsible technicians who can diagnose and repair equipment working independently. The technician will troubleshoot/diagnose equipment problem and perform repair work on a wide variety of equipment.

• Repair types can include: complete machine overhauls, minor repairs such as fixing leaks, changing fluids and filters, rebuild components such as engines, transmissions, hydraulic cylinders and hydraulic pumps.
• Diagnostics can include: check pressures, check voltage, locate source of noise or vibration.
• Field Technician will disassemble machine, order parts, make repairs, assemble machine, check machine operation to make sure repairs are complete and confirm problem is fixed and is work ready.

Technician will use Anderson’s systems to document workorders, track progress of repairs and order parts. Focus on safety protocols and regulations must be maintained at all times.

Required Qualifications:

• High school diploma or equivalent with a two year Technical degree or comparable military training;
• Minimum of 5 years work experience in heavy equipment repair and maintenance;
• Must be able to demonstrate working knowledge of equipment operations, mechanical functions, electrical and hydraulic systems;
• Excellent written and oral communication skills and the ability to work with other technicians or independently, while out in the field;
• Proficiency with computers and diagnostic programs provided by manufacturers.
• Ownership of adequate hand tools.
• Must have valid Driver’s License, CDL is preferred.

Compensation and Benefits:

• Compensation depends on location, experience/skills, overtime: $34.00-$45.00 per hour.
• Benefits include Medical and Prescription Drugs, Dental, Vision, Life Insurance, STD, LTD, Heath Savings Account, Employee Assistance Program, Paid Time Off (PTO).
• Retirement Savings is a 401K Plan with Match and Profit Sharing contributed by the Company.
• The Company supports professional development through career advancement opportunities, transfers to other branch locations, tuition reimbursement, and company-sponsored training programs.