Field Service Tech 1

Anderson Equipment Company; Lancaster (NH); On-site; USD 46,838 - 61,992; Full time

Benefits offered by this job

Medical and Prescription Drugs

Dental

Vision

Life Insurance

Paid Time Off (PTO)

401K Plan with Match

Job summary

Anderson Equipment Company is seeking a Field Service Technician in Lancaster, NH. The technician will travel to customer sites to repair and maintain heavy equipment, requiring extensive knowledge and experience in diagnostics and mechanical systems.

The role demands excellent communication skills, proficiency with computers for tracking repairs, and ownership of hand tools. Compensation ranges from $34.00 to $45.00 per hour, with comprehensive benefits including medical, dental, vision, and a 401K plan.

Qualifications

• 5+ years of experience in heavy equipment repair and maintenance.
• Demonstrated working knowledge of mechanical and hydraulic systems.
• Valid Driver’s License; CDL preferred.

Responsibilities

• Travel to customer job sites to repair and maintain equipment.
• Diagnose and troubleshoot equipment problems.
• Document work orders and track repair progress.

Skills

Equipment operations knowledge

Mechanical functions

Electrical systems

Hydraulic systems

Communication skills

Proficiency with computers

Education

High school diploma or equivalent

Two-year Technical degree

Tools

Hand tools

Job description

Company Profile

Anderson Equipment Company is one of the largest heavy equipment distribution companies in the Northeast. It is a family-owned, private company that has consistently grown and achieved financial success for almost 90 years. Currently in its third generation of family ownership and management, the company spans six states – West Virginia, Pennsylvania, New York, New Hampshire, Vermont, and Maine with 19 branch locations.

Job Description Summary

Field Service Technician will be assigned a truck and travel daily to customer job sites to repair and maintain equipment. This role requires experienced, responsible technicians who can diagnose and repair equipment working independently. The technician will troubleshoot/diagnose equipment problem and perform repair work on a wide variety of equipment.

• Repair types can include: complete machine overhauls, minor repairs such as fixing leaks, changing fluids and filters, rebuild components such as engines, transmissions, hydraulic cylinders and hydraulic pumps.
• Diagnostics can include: check pressures, check voltage, locate source of noise or vibration.
• Field Technician will disassemble machine, order parts, make repairs, assemble machine, check machine operation to make sure repairs are complete and confirm problem is fixed and is work ready.

Technician will use Anderson’s systems to document workorders, track progress of repairs and order parts. Focus on safety protocols and regulations must be maintained at all times.

Required Qualifications

• High school diploma or equivalent with a two year Technical degree or comparable military training;
• Minimum of 5 years work experience in heavy equipment repair and maintenance;
• Must be able to demonstrate working knowledge of equipment operations, mechanical functions, electrical and hydraulic systems;
• Excellent written and oral communication skills and the ability to work with other technicians or independently, while out in the field;
• Proficiency with computers and diagnostic programs provided by manufacturers.
• Ownership of adequate hand tools.
• Must have valid Driver’s License, CDL is preferred.

Compensation And Benefits

• Compensation depends on location, experience/skills, overtime: $34.00-$45.00 per hour.
• Benefits include Medical and Prescription Drugs, Dental, Vision, Life Insurance, STD, LTD, Heath Savings Account, Employee Assistance Program, Paid Time Off (PTO).
• Retirement Savings is a 401K Plan with Match and Profit Sharing contributed by the Company.
• The Company supports professional development through career advancement opportunities, transfers to other branch locations, tuition reimbursement, and company-sponsored training programs.