Field Service Technician

Yochana; Nashville (TN); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading IT solutions company is seeking a Field Services Technician/Engineer to provide on-site support in Nashville, TN. The role involves equipment installation, troubleshooting, and customer support, requiring over 7 years of experience in a technical field. Successful candidates will demonstrate strong problem-solving skills and a customer-focused mindset, making a significant impact on client satisfaction.

Qualifications

• 7+ years of experience in field service or a related technical role.
• Experience with equipment maintenance and repair in relevant industries.

Responsibilities

• Install, maintain, and repair equipment at client sites.
• Provide customer support and address client concerns.
• Train clients and junior technicians on equipment usage.

Skills

Problem-solving

Communication

Time management

Adaptability

Customer-focused mindset

Tools

Diagnostic tools and equipment

GPS tools

GIS tools

Job description

1 day ago Be among the first 25 applicants

This range is provided by Yochana. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $55,000.00/yr

Direct message the job poster from Yochana

Resource Specialist @ Yochana | Recruiting, Screening

Hello,

Role: Field Services Technician / Engineer

Location: Memphis / Nashville, TN (Day 1 onsite)

Mode: Full Time

Key Responsibilities

• Equipment Installation and Maintenance: Install, maintain, and repair various types of equipment at client sites.
• Troubleshooting and Diagnostics: Identify and resolve technical issues promptly to minimize downtime.
• Customer Support: Provide excellent customer service by addressing client concerns and ensuring satisfaction.
• Documentation: Maintain accurate records of services performed, including reports and logs.
• Safety Compliance: Adhere to safety protocols and regulations to ensure a safe working environment.
• Training and Guidance: Train clients and junior technicians on equipment usage and maintenance best practices.
• Inventory Management: Manage tools and parts inventory to ensure availability for service tasks.

Experience: 7+ years of experience in field service or a related technical role.

• Experience with equipment maintenance and repair in relevant industries (e.g., HVAC, telecommunications, medical devices).

Technical Skills

• Proficiency in using diagnostic tools and equipment.
• Knowledge of mechanical and electrical systems.
• Familiarity with GPS and GIS tools for efficient navigation and site management.
• Understanding of safety procedures and regulations.
• Basic IT skills for managing service records and reports.

Desired Skills

• Strong problem-solving abilities to diagnose and fix issues efficiently.
• Excellent communication skills to interact with clients and team members.
• Time management skills to handle multiple service calls and meet deadlines.
• Adaptability to work in various environments and conditions.
• Customer-focused mindset to ensure client satisfaction and build strong relationships.

Thanks & Regards,

Yochana IT Solutions Inc.

P: [phone]

A: 23000 Commerce Drive, Farmington Hills, MI 48335

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Science, and Information Technology

• Industries

  Software Development, Information Services, and IT Services and IT Consulting

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