Field Service Technician

RL Controls; Mishawum (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Job summary

RL Controls is seeking a Field Service Technician to perform hands-on installations and testing of vehicle systems for mass transit clients. You will upgrade equipment, terminate wiring, and manage conduit work while working across sites and travel nationally as needed.

Ideal candidates have 2+ years field service experience, a technical degree, and comfort with hand/power tools, schematics, and high-voltage work. OSHA/FRA safety standards apply.

Qualifications

• 2+ years field service experience in mass transit
• Technical degree preferred; certifications are a plus

Responsibilities

• Perform hands-on installations, upgrades, and disassembly of vehicle systems
• Conduct system testing, integration, and troubleshooting as part of a project team
• Complete site surveys and attend site-specific meetings
• Install and commission wired/wireless low/high-voltage networks
• Document results and ensure safety standards are met

Skills

Field service experience

Technical documentation

Tools & measurement

High voltage awareness

Communication/reporting

Multi-tasking

Travel readiness

Safety compliance

Education

Technical degree preferred

Industry certifications a plus

Tools

CCTV systems

Axis/IP cameras

Extreme Networks or similar

Job description

Job Title: Field Service Technician

Job Type: Full-time

Industry: Transportation

Company Information: RL Controls, LLC (RLC) is an ISO-certified systems integrator supporting the diverse technical needs of the mass transportation industry. Our primary focus is on system technologies that enable vehicle solutions for shuttle, bus, rail systems, and facilities.

Role Overview: The Field Installation & Service Technician will execute installations and testing for simple to complex vehicle systems, including upgrading equipment (software, hardware, and telecommunications network components). Responsibilities include installing and terminating DC low-voltage power and signal wiring, as well as conduit work.

Qualifications

Experience: 2+ years of field service experience in the mass transit industry (Entry to Mid-level candidates will be considered).

Education: Technical degree preferred; industry certifications are a plus.

Skills & Competencies: The ideal candidate will demonstrate:

• Technical experience in engineering or field service within the mass transit industry.
• The ability to read, comprehend, and apply technical documentation, specifications, and schematics.
• Competence with hand and power tools, including calibrated tools and multimeters.
• Proficiency in wire termination, cabling, conduit work, and working around AC and DC high-voltage systems.
• Problem-solving skills, adaptability, and the capacity to manage multiple tasks effectively.
• Strong communication skills for completing reports and following both written and verbal instructions.
• Physical ability to:
  • Lift up to 50 lbs.
  • Work at heights up to 25 feet using ladders.
  • Operate in confined spaces, electrical cabinets, and on vehicles up to 16 feet high.
• Willingness to travel nationally for extended periods (valid driver's license required).

Responsibilities

As a Field Service Technician, your key duties will include:

• Completing hands-on installations, upgrades, and disassembly of vehicle systems.
• Performing system testing, integration, and troubleshooting as part of a project team.
• Conducting site surveys and attending site-specific meetings.
• Installing and commissioning wired and wireless low and high-voltage network solutions.
• Validating network functionality and documenting results.
• Adhering to OSHA, FRA, and RLC safety and PPE standards.

Preferred Experience

• Proficiency in reading and interpreting wiring diagrams, construction drawings, and schematics.
• Experience with:
  • Field installation and testing of CCTV, access control, and intrusion detection systems.
  • Axis or other competitive IP camera technologies.
  • Extreme Networks or similar wired and wireless network technologies.

RL Controls Core Expectations

• Maintain professional, positive relationships with customers and subcontractors.
• Work collaboratively within a team while demonstrating independence.
• Provide technical feedback and suggestions for improvement.
• Stay self-motivated, organized, and take pride in quality workmanship and meeting schedules.
• Participate in ongoing internal and external training programs.

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Terms

• RL Controls is an EEO Employer and uses E-Verify.
• Sponsorship is not available for this role.

Compensation & Benefits

RL Controls offers a competitive salary with benefits, including:

• Health, dental, vision, and life insurance.
• Paid personal time off and holidays.
• 401(k) retirement plan.

Join us and become part of a team dedicated to delivering innovative solutions for the transportation industry!