Field Service Technician

Xylem; Milledgeville (GA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company match

PTO & holidays

Career development

Tuition reimbursement

Job summary

Xylem is seeking a Field Service Technician to perform on-site operation, service, and maintenance of wastewater treatment equipment at customer sites around Milledgeville, GA, with occasional coverage in Albany, GA.

The role includes a 4x10 schedule (Mon–Thu, 6:00/7:00 AM–5:30 PM) with on-call rotation and training where needed; compensation aligns with a $25–$28 hourly range and benefits package.

Qualifications

• HS diploma or equivalent.
• 1–2 years of technical experience preferred.
• Background in plumbing, HVAC, or construction is a plus.
• Ability to troubleshoot and repair mechanical and plumbing systems.
• Willingness to learn water and wastewater treatment processes.
• Able to work independently at customer sites and pass background checks.

Responsibilities

• Perform on-site operation, service, and maintenance of wastewater equipment.
• Troubleshoot and repair systems and components as needed.
• Support a retired power plant's wastewater treatment processes.
• Participate in rare after-hours calls per on-call rotation.
• Document work and communicate with customers professionally.

Skills

Mechanical troubleshooting

Technical aptitude

MS Office / smart devices

Valid driver’s license

Education

HS diploma or equivalent

Tools

Microsoft Office

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Field Service Technician to report to our Milledgeville, GA location and service our water treatment equipment at customer sites in the surrounding area, with occasional coverage in Albany, GA.

What your day will look like as a Field Service Technician

The Field Service Technician will be responsible for the on-site operation, service, troubleshooting, and maintenance of wastewater treatment equipment. This position will support a retired power plant where Xylem operates a wastewater treatment system utilizing clarifiers, media filters, reverse osmosis (RO), biological treatment, and sludge thickening systems. Equipment-specific training will be provided, and we are willing to train the right person.

Candidates with a background in construction, plumbing, HVAC, industrial HVAC, or a related technical field are especially encouraged to apply. Strong mechanical and plumbing troubleshooting skills, a willingness to learn, and the ability to work independently in an industrial environment are highly valued.

This position operates on a Monday-Thursday, 4x10 schedule, generally from 6:00/7:00 AM to 5:30 PM with a 30-minute lunch. The technician will participate in an emergency on-call rotation, with weekend or after-hours on-call emergencies being extremely rare.

Benefits for Field Service Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment
• Generous retirement saving plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package.

Position Requirements for Field Service Technicians

• HS diploma or equivalent
• 1-2 years of technical experience preferred; industrial or commercial process water experience a plus
• Background in plumbing, HVAC, industrial HVAC, construction, mechanical maintenance, or a related technical field preferred
• Ability to troubleshoot and repair mechanical and plumbing systems
• Strong mechanical aptitude and willingness to learn water and wastewater treatment processes
• Ability to work independently at a customer site and interact professionally with customers
• Ability to identify and remedy potential safety concerns
• Experience with Microsoft Office, including the ability to utilize smart devices
• Ability to pass a background check, MVR, and drug screen
• A valid driver's license with a clean driving record

The estimated salary range for this position is $25 to $28 per hour. Starting pay is dependent on multiple factors, such as skills, experience and education, and may be higher for candidates with significant relevant experience.

At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additiona