Field Service Technician

Vincere; Michigan; On-site; USD 90,000 - 130,000; Full time

Job summary

Vincere in Michigan is seeking a Field Service Engineer / CNC Service Engineer to install, service, and maintain high-precision CNC machine tools across the US. This full-time role offers a base salary of $90,000–$130,000 per year, depending on experience, with nationwide travel.

You will troubleshoot CNC controls (Fanuc, Siemens, Heidenhain, Mazatrol), perform installations and preventive maintenance, and provide technical guidance to distributors and end users. Full training is provided.

Qualifications

• Experience installing, servicing or maintaining CNC machine tools, 5-axis machining centers, or similar precision machinery.
• Strong understanding of CNC control systems such as Fanuc, Siemens, Heidenhain, Mazatrol, or similar platforms.

Responsibilities

• Travel nationally to install, service, and maintain CNC machine tools, including 5-axis machining centers, CNC turning centers, horizontal and vertical machining centers.
• Perform machine installations, preventive maintenance, diagnostics, and repairs to maximize customer uptime and machine performance.
• Troubleshoot electrical, mechanical, hydraulic, pneumatic, and CNC control-related issues.
• Analyze technical problems, implement corrective actions, and provide clear recommendations to customers and internal teams.
• Support distributors and end users with technical guidance, machine optimization, and continuous improvement initiatives.
• Maintain accurate service reports and communicate service activities, findings, and recommendations.

Skills

CNC experience

Travel readiness

Customer-focused communication

Education

Engineering degree or technical degree preferred

Tools

Fanuc

Siemens

Heidenhain

Mazatrol

Job description

Field Service Engineer / CNC Service Engineer

Location: Michigan
Job Type: Full-Time
Base Salary: $90,000 - $130,000 per year (based on experience)

A leading manufacturer of high-precision CNC machine tools, 5-axis machining centers, CNC turning centers, and horitzontal and vertical machining centers is seeking a Field Service Engineer / CNC Service Engineer based in Michigan to support distributors and end users across the US.

Field Service Engineer / CNC Service Engineer Responsibilities

• Travel nationally to install, service, and maintain CNC machine tools, including 5-axis machining centers, CNC turning centers, horizontal and vertical machining centers.
• Perform machine installations, preventive maintenance, diagnostics, and repairs to maximize customer uptime and machine performance.
• Troubleshoot electrical, mechanical, hydraulic, pneumatic, and CNC control-related issues.
• Analyze technical problems, implement corrective actions, and provide clear recommendations to customers and internal teams.
• Support distributors and end users with technical guidance, machine optimization, and continuous improvement initiatives.
• Maintain accurate service reports and communicate service activities, findings, and recommendations.

Field Service Engineer / CNC Service Engineer Requirements

• Prior experience installing, servicing or maintaining CNC machine tools, 5-axis machining centers, or similar precision machinery.
• Strong understanding of CNC control systems such as Fanuc, Siemens, Heidenhain, Mazatrol, or similar platforms.
• Engineering degree, technical degree, or machine tool technology background is preferred but not required, candidates with a strong field service or maintenance background working with CNC controlled machine tools are encouraged to apply.
• Ability to diagnose and resolve complex mechanical and electrical issues.
• Valid driver's license and willingness to travel nationally to support customers and distributors.
• Strong communication skills and a customer-focused approach.

Additional Information

• Field-based service role supporting advanced CNC machine tools.
• Territory: US Wide
• Primary focus: CNC machine installation, service, and preventative maintenance.
• Full training is provided on their machine tools and CNC controls.