Field Service Technician

MPB GARDEN BUILDINGS LTD; Maryland Heights (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in manufacturing is seeking a Field Service Technician responsible for installation supervision, maintenance, and troubleshooting of air handling systems across multiple divisions. Ideal candidates should have an HVAC degree and substantial field service experience, along with the ability to communicate effectively. The role requires travel and involves interaction with contractors and clients to ensure proper equipment handling and maintenance.

Benefits

Paid Time Off (PTO)

Referral Bonuses

Holiday Pay

Health, dental, vision, life insurance

401(k) plans

Qualifications

• 5-10 years' experience in Field Service roles preferred; at least 2-5 years considered.
• Knowledge of NEC requirements and gas burner controls.
• Valid driver's license and passport required.

Responsibilities

• Provide installation supervision and training related to HVAC systems.
• Perform routine maintenance and troubleshooting for air handling systems.
• Read and interpret blueprints for equipment installation.

Skills

HVAC experience

Electrical knowledge

Communication skills

Ability to travel

Interpersonal skills

Education

2-year degree in HVAC Technology

Tools

MS Office

Job description

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Position Summary

The Field Service and Start-up Technician shall be responsible for the start-up, installation supervision, training, maintenance, and field troubleshooting and repair of air handling systems provided by the Company in any of the three operating divisions: Johnson, Marcraft, and Arizon Structures.

Functions of the Position

• Provide installation supervision to contractors or owners related to unit re-assembly and/or installation.
• Provide or supervise unit start-up.
• Provide customer or third-party service provider training related to unit maintenance procedures.
• Perform routine/scheduled unit maintenance.
• Read and interpret blueprints and schematics to determine pipe sizes, layouts, and equipment installation points.
• Provide other maintenance, service, or troubleshooting services as required.
• Provide phone support to diagnose customer or third-party service provider issues and facilitate repair of our equipment.
• Coordinate travel/site visits with Customer Service Organization to optimize travel to nearby sites.
• Assist Customer Service Manager in estimating, contract/scope development, and billing of services.
• Generate and file field service reports promptly.
• Plan and conduct trips in accordance with corporate travel policies.
• Ability to travel as a primary element of the position.
• Utilize company software & IT infrastructure to maintain project documentation and coordinate with other company functions.
• Perform other duties as assigned by management.

Education & Experience

• 2-year degree in HVAC Technology, Manufacturer Sponsored Training (e.g., Trane, YORK, Carrier, McQuay), or equivalent experience.
• 5-10 years' experience in Field Service and Start-up Technician roles preferred; a minimum of 2-5 years considered.
• HVAC experience with fans, coils, refrigeration, piping, sensors, and controls.
• Electrical knowledge and understanding of NEC requirements.
• Knowledge of controls operation platforms and BAS.
• Experience with Power Flame gas burner control and tuning; knowledge of National Fuel Gas Code.
• Pipefitting experience is a plus.

Skills & Abilities

• Ability to travel overnight routinely.
• Proficiency in MS Office applications: Word, Excel, Outlook.
• Valid driver's license and passport required.
• Ability to generate, read, and interpret equipment test reports.
• Operate lifts, safety, and fall protection equipment.
• Ability to lift, handle, and operate equipment as required.
• OSHA 10 training or higher.
• Ability to climb ladders, stand for long periods, and work in confined spaces.
• Effective oral and written communication skills.
• Interpersonal skills for interaction with engineers and service personnel.
• Desire to upgrade skills and learn new capabilities.
• Ability to work independently, manage time effectively, and organize activities.

Benefits

• Company benefits include Paid Time Off (PTO), Referral Bonuses, and Holiday Pay.
• Eligibility for health, dental, vision, life insurance, FSA, DCA, and 401(k) plans after initial periods.
• Recognized holidays include Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, New Year's, and two floating holidays.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Manufacturing

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