Field Service Technician

SAIC; Kirtland (NM); On-site; USD 55,000 - 85,000; Full time

Job summary

SAIC is seeking a Field Service Technician to support the AC-130 gunship at Kirtland Air Force Base in New Mexico. The role involves on-site installation, testing, and repair of complex equipment and systems, with travel up to 25%.

The ideal candidate has Air Force mechanic experience focused on engines, holds an interim secret clearance with the ability to obtain a secret clearance, and strong customer-service skills, including proficiency with Microsoft Office products and data systems.

Qualifications

• High School Diploma or equivalent with 4 years of maintenance experience.
• Experience as an Air Force Mechanic focused on engine maintenance and production processes.
• Interim secret clearance with ability to obtain secret; SAIC will sponsor the clearance process.

Responsibilities

• Interfaces with the customer to handle service inquiries and problems, including installation, modification, and repair of complex equipment and systems.
• On-site installation and testing of equipment; isolates start-up malfunctions and takes corrective action.
• Trains customer personnel in equipment operation and maintenance responsibilities.
• Provides technical support for weapons systems and equipment to the Air Force squadron.
• Acts as liaison between the squadron and Small Arms Branch for technical issues.

Skills

Customer service

Public speaking

Technical problem solving

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Maintenance data collection systems

Job description

Job ID 2616829
Location Kirtland AFB, NM, US
Date Posted 2026-09-15
Category Wage Determination (SCA)
Subcategory Service Contract Act
Schedule Full-Time
Shift Day Job
Travel Yes - 25% of the time
Minimum Clearance Required Interim_Secret
Clearance Level Must Be Able to Obtain Secret
Potential for Remote Work ORA_ON_SITE
Description
SAIC is looking for a Field Service Technician to support the AC-130 gunship located at Kirtland Air Force Base in New Mexico.

Job Description

• Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems.
• Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action.
• May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities.
• Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB.
• Provides on-site technical support for weapons and associated equipment used by the squadron.
• Acts as the liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to the 30mm and 105mm weapons systems.

Qualifications

REQUIREMENTS

• High School Diploma or equivalent and 4 years of preventative and corrective aircraft maintenance experience.
• Must possess experience as an Air Force Mechanic with a focus on engine maintenance and production processes.
• Interim secret clearance required to start with the ability to obtain a secret clearance. SAIC will sponsor the clearance process.
• Must be a U.S. citizen.
• Must have public speaking skills and the ability to deliver presentations to groups.
• Must have experience with maintenance data collection systems.
• Must have the motivation and ability to research directives, regulations and policies to determine solutions to problems, issues and concerns.
• Must have a commitment to customer service and be proactive in implementing policy as well as identifying and solving problems.
• Proficient in Microsoft Office products and have the ability to learn company software.

Physical Requirements

• Must have dexterity in fingers in both hands.
• Ability to pick up and carry 70 lbs. for a distance of 50 feet.
• Able to withstand exposure to temperature extremes in performance of duties.