Field Service Technician

Saic; Albuquerque (NM); On-site; USD 70,000 - 95,000; Full time

Job summary

SAIC is seeking a Field Service Technician to support the AC-130 gunship at Kirtland Air Force Base in New Mexico. The role involves on-site installation, testing, and repair of complex equipment, while interfacing with the Air Force squadron to resolve problems and provide training.

Requirements include a high school diploma with 4 years of aircraft maintenance, Air Force mechanic experience, interim secret clearance with sponsorship to secret clearance, U.S.

Qualifications

• High School Diploma or equivalent with 4 years of aircraft maintenance experience.
• Experience as an Air Force Mechanic focusing on engine maintenance and production processes.
• Interim secret clearance to start; ability to obtain secret clearance; SAIC will sponsor.
• U.S. citizen.
• Public speaking skills and ability to deliver presentations.
• Experience with maintenance data collection systems.
• Proactive in researching directives, regulations and policies.
• Commitment to customer service and problem solving.
• Proficient in Microsoft Office and learning company software.

Responsibilities

• Interfaces with the customer to handle service inquiries and problems including installation, modification, and repair of equipment.
• Conducts on-site installation and testing to ensure proper operation; isolates start-up malfunctions and takes corrective action.
• Makes technical presentations and trains customer personnel in operation and maintenance responsibilities.
• Provides technical support for weapons systems in field service, troubleshooting, maintenance, and training for the Air Force squadron at Cannon AFB.
• Provides on-site technical support for weapons and equipment used by the squadron.
• Acts as liaison between the squadron and Small Arms Branch at NSWC Crane, IN for issues related to weapons systems.

Skills

Public speaking

Customer service

Problem solving

Maintenance data collection

Presentation skills

Proactive policy research

MS Office

Education

High School Diploma or equivalent

Air Force Mechanic experience

Tools

MS Office

Job description

Description

SAIC is looking for aField Service Technician to support the AC-130 gunship located at Kirtland Air Force Base in New Mexico.

JOB DESCRIPTION:

• Interfaces with the customer to handle service inquiries and problems to include performing customer support activities involving the installation, modification, and repair of complex equipment and systems.
• Conducts on-site installation and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action.
• May make technical presentations and has a strong knowledge of products. Trains customer personnel in equipment operation and maintenance responsibilities.
• Provides technical support for the 30mm and 105mm weapons systems in the areas of field service, troubleshooting, maintenance, and training support to the Air Force squadron at Cannon AFB.
• Provides on-site technical support for weapons and associated equipment used by the squadron.
• Acts as the liaison between the squadron and the Small Arms Branch at Naval Surface Warfare Center in Crane, IN for any technical issues related to the 30mm and 105mm weapons systems.

Qualifications

REQUIREMENTS:

• High School Diploma or equivalent and 4 years of preventative and corrective aircraft maintenance experience.
• Must possess experience as an Air Force Mechanic with a focus on engine maintenance and production processes.
• Interim secret clearance required to start with the ability to obtain a secret clearance. SAIC will sponsor the clearance process.
• Must be a U.S. citizen.
• Must have public speaking skills and the ability to deliver presentations to groups.
• Must have experience with maintenance data collection systems.
• Must have the motivation and ability to research directives, regulations and policies to determine solutions to problems, issues and concerns.
• Must have a commitment to customer service and be proactive in implementing policy as well as identifying and solving problems.
• Proficient in Microsoft Office products and have the ability to learn company software.

PHYSICAL REQUIREMENTS:

• Must have dexterity in fingers in both hands.
• Ability to pick up and carry 70 lbs. for a distance of 50 feet.
• Able to withstand exposure to temperature extremes in performance of duties.