Field Service Technician

Energy Transfer Partners, L.P.; Kentucky; On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in natural gas compression is seeking a Field Service Technician to perform maintenance and service on critical equipment. The role involves customer interactions, technical troubleshooting, and maintaining safety standards on various job sites in Kentucky. Applicants must possess relevant technical certifications and experience, along with strong customer service capabilities.

Qualifications

• Technical or trade school certification or equivalent experience required.
• Must have at least 2 years in gas compression preferably with CAT, Ariel, or Cummins certification.

Responsibilities

• Perform scheduled maintenance on compression equipment.
• Facilitate customer relations and provide equipment troubleshooting support.
• Respond to customer inquiries and maintain safety standards.

Skills

Technical knowledge in gas compression

Customer service skills

Mechanical ability

Education

Technical or trade school certification

2 years of experience in gas compression

Job description

USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to our customers.

Summary
A Field Service Technician (FST) is responsible for maintenance and service of USA Compression equipment reporting to the Area Service Manager (ASM). With minimal supervision and significant autonomy, the typical areas of responsibility include safely performing scheduled maintenance, maintaining and building customer relationships, and providing first line support for equipment troubleshooting. USA Compression employees are proudly responsible for maintaining a safe and professional work environment and positive workplace aligned with our Pillars culture.

Duties and Responsibilities

• Ensure routine maintenance plan in place and minimize down time on all assigned equipment.
• Understand and follow company handbook, and all company or customer safety and environmental policies.
• Maintain run time of natural gas compression units per contractual agreements.Accurately gather and prepare data for reports critical to unit operations on regular due dates.
• Respond quickly to ASM or customer inquiries.
• Oversee and/or participate in the installation of compression units and customer with installations.
• Work closely with the Lead Service Tech and ASM on major repairs; escalate when necessary based on protocol.
• Maintain and operate company vehicle according to company guidelines.
• Work with sales team to identify new sales or equipment opportunities.
• Maintain and/or partner with a parts department to ensure sufficient parts inventory for each unit.
• Keep each assigned unit clean following good housekeeping rules and maintain safe working conditions.
• Any other duties or responsibilities as assigned by supervisor.
• Full-time hourly position

Skills/Capabilities and Education

• Technical or trade school certification or additional work experience in related field.
• Prefer at least 2 years of experience in gas compression with preference to CAT, Ariel and/or Cummins certifications and experience. Depending on the equipment assigned, this role may maintain large or small horsepower units, gas lift or traditional compression units along with other related equipment associated with our business.
• Valid driver’s license with a Motor Vehicle Record history acceptable to USA Compression.
• Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees. This role is often the USAC position with the most customer interaction. Excellent customer service and positive communication skills are critical to the success in the FST role.
• Ability to be self-managed and work independently with little or no supervision.
• High degree of mechanical ability.
• Experience reading and understanding technical manuals.
• Capable of safely driving commercial size truck
• Experience in configuring natural gas compression equipment.
• Ability and flexibility to work extended hours including periodic on-call weekends.
• Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc.
• Applicant must have the ability to legally work in the U.S.

Work Conditions

• Typically, an FST’s work day consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
• Periodic lifting requirements in excess of 50 lbs.
• Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements.
• Exposure to extremes in temperature and weather conditions depending upon assigned location.
• Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials.
• Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions.
• There is a strong emphasis on safety while working with heavy equipment and machinery

An equal opportunity employer/disability/vet

USA Compression is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law

The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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USA Compression is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law.
To view a notice describing federal equal opportunity lawsclick here .

If, because of a medical condition or disability, you need a reasonable accommodation forany part of the application process, please contact the EEO Coordinator at 713-989-2247.This number is for reasonable accommodation requests only.