Field Service Technician

Engtal; Kenosha (WI); In loco; USD 34.000 - 52.000; Tempo pieno

Descrizione del lavoro

Engtal is seeking a customer-focused Electro-Mechanical Field Service Technician to travel to customer sites in Wisconsin and beyond. You will diagnose equipment issues, perform maintenance, install and calibrate systems, and document service activities with precision.

Ideal candidates have a high school diploma, strong electrical and mechanical knowledge, and proven troubleshooting skills. Travel will be frequent, requiring independence and excellent communication with customers and team

Competenze

• Proven experience as Electro-Mechanical Field Service Technician or similar role.
• Strong knowledge of electrical and mechanical principles including wiring, motors and components.
• Ability to interpret technical manuals, blueprints and schematics.

Mansioni

• Travel to customer sites to diagnose equipment issues and provide solutions.
• Perform routine maintenance, inspections and repairs on electromechanical equipment.
• Install, set up, and calibrate new electro-mechanical systems to spec.
• Maintain accurate service records and prepare detailed reports for customers and internal teams.
• Provide training and guidance to customers on operation and safety practices.
• Stay up-to-date with industry trends and propose improvements for reliability and efficiency.

Conoscenze

Electrical systems understanding

Mechanical systems understanding

Troubleshooting

Communication skills

Travel readiness

Formazione

High school diploma or equivalent

Electrical Engineering degree or programming certifications preferred

Strumenti

Electrical schematics

Industrial diagnostics tools

Descrizione del lavoro

Duties & Key Responsibilities:Travel to customer sites to provide technical assistance, diagnose equipment issues, and offer solutions for resolving problems related to electro-mechanical systemsPerform routine maintenance, inspections, and repairs on a variety of electromechanical equipment, including but not limited to motors, pumps, generators, conveyors, robotics, and other machineryUtilize your knowledge of electrical and mechanical systems to analyze and identify the root cause of equipment malfunctions and implement effective repair strategiesAssist in the installation, setup, and calibration of new electro-mechanical systems, ensuring they meet the required specifications and function properlyMaintain accurate records of service activities, including equipment inspections, repairs performed, parts used, and any other relevant information Prepare detailed service reports and communicate findings to customers and internal teamsInteract with customers in a professional and courteous manner, addressing their concerns, providing technical guidance, and ensuring their satisfaction with our products and servicesConduct training sessions and provide guidance to customers on the proper operation and maintenance of electromechanical equipment, emphasizing safety protocols and best practicesStay up-to-date with the latest industry trends, technological advancements, and best practices in electro-mechanical systems. Proactively suggest improvements to enhance the reliability and efficiency of our productRequirements:High school diploma or equivalent required; additional programming certifications or Electrical Engineering degree is preferredProven experience as an Electro-Mechanical Field Service Technician or a similar role, with a solid understanding of electrical and mechanical systemsProficient in diagnosing, troubleshooting, and repairing complex electro-mechanical equipmentStrong knowledge of electrical and mechanical principles, including wiring, circuitry, motors, and mechanical componentsAbility to interpret technical manuals, blueprints, and schematicsExcellent problem-solving skills and the ability to think analytically under pressureStrong communication and interpersonal skills, with the ability to work effectively with customers and team membersWillingness to travel frequently and work independently in a variety of customer environments.