Field Service Engineer

Veterans Prime, Inc.; Nashville (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Professional development

Job summary

Veterans Prime, Inc. in Nashville, TN seeks a Field Service Engineer to support CNC lathes and machining centers. This hands-on role involves troubleshooting, installation testing, on-site training, and detailed service documentation with regular travel to customer sites.

Diagnose mechanical, electrical, software, and hydraulic/pneumatic issues, read drawings, and use diagnostic tools. A 2-year technical degree or equivalent military experience is preferred.

Qualifications

• 2-year technical degree or military equivalent in mechanical/electrical/machine tool technology.
• Proven ability to troubleshoot industrial equipment; PLC knowledge is a plus.
• Ability to read engineering drawings/schematics; use diagnostic tools.

Responsibilities

• Troubleshoot & Repair: diagnose and resolve mechanical, electrical, software, and hydraulic/pneumatic issues on CNC machinery.
• Install & Test: perform post-installation testing for optimal machine performance.
• Train & Educate: conduct on-site operator training on machine function, maintenance and safety.
• Document: accurately log service activity, diagnostics, parts and resolutions.
• Travel: manage a regional travel schedule with overnight stays to support customer sites.

Skills

Troubleshooting

Reading schematics

Diagnostic tools

PLC knowledge

Education

2-year technical degree

Equivalent military technical experience

Tools

Gauges

Test indicators

Force meters

Job description

Overview

Field Service Engineer – CNC & Industrial Machinery

Compensation: $80,000–$100,000 + BenefitsType: Full-Time | Travel-Based

Why Join Us?

We are seeking a highly motivated Field Service Technician to join our team in Nashville, TN. We are a veteran-friendly organization and strongly encourage military veterans to apply. You will work independently from your home base, providing expert support for advanced CNC Lathes and Machining Centers. This is a hands-on role where you will be the "go-to" technical expert for our customers.

What You’ll Do

• Troubleshoot & Repair: Diagnose and resolve mechanical, electrical, software, and hydraulic/pneumatic issues on CNC machinery.
• Install & Test: Perform post-installation testing to ensure optimal machine performance.
• Train & Educate: Conduct on-site training for customer operators on machine function, maintenance, and safety.
• Document: Accurately log service activity, diagnostics, parts, and resolutions.
• Travel: Manage a regional travel schedule with regular overnight stays to support customer sites.

What You Need

• Education: 2-year technical degree (mechanical, electrical, or machine tool technology) or equivalent military technical experience or demonstrated experience in the maintenance field.
• Experience: Proven ability to troubleshoot industrial equipment; proficiency with PLCs is a plus.
• Skills: Ability to read engineering drawings/schematics; skilled in using diagnostic tools (gauges, test indicators, force meters).
• Physical Requirements: Ability to lift up to 50 lbs regularly.
• Soft Skills: Strong problem-solving, interpersonal, and communication skills; capable of working independently.

Benefits & Perks

• Competitive compensation package with overtime potential.
• Comprehensive benefits (Medical, Dental, Vision).
• 401(k) Retirement Plan with company match.
• Professional development and ongoing training on new technologies.