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A leading company in the oil and gas sector is seeking a Field Service Technician who will provide exceptional customer service and technical expertise. The role requires self-motivation and offers a mixture of shop duties and fieldwork across Houston and West Texas. Ideal candidates should have substantial experience in service roles and mechanical systems, as the position demands high attention to detail.
1 week ago Be among the first 25 applicants
This range is provided by JAB Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$30.00/hr - $34.00/hr
Direct message the job poster from JAB Recruitment
A JAB Recruitment client is seeking for a temp to hire Field Service Technician and the role will provide a high level of customer service internally and externally for product sales, maintenance, and repairs. This role requires a high level of focus and attention to detail as well as self-motivation.
Schedule: Day shift - 5:00 AM to 3:00 PM, Monday through Friday. On-call schedule during the weekends.
Travel: Mainly will be located in the shop; however, this individual may be required to go out of town to attend service calls. Service areas are in Houston and West Texas (Midland/Odessa). Employer will cover all travel costs and lodging outside of Houston.
Top Required Skills:
PRIMARY RESPONSIBILITIES
- Interface with internal team to obtain a thorough understanding of Service Equipment products and how they are safely operated, tested, calibrated and problems resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair, and train customers on the safe and proper operation of products
- Performs preventive maintenance and repairs on equipment and systems (e.g., mechanical, electrical)
- Evaluates and recommends equipment improvements to improve availability, capability, and yield
- Performs equipment failure analyses (including preventive and unscheduled maintenance)
- Troubleshoots and diagnoses equipment problems
- Prepares technical reports to document equipment modifications and equipment maintenance procedures
- Perform field upgrades of software and hardware and train customers on how to properly operate and maintain equipment.
- Communicate field failures and feedback reports to the appropriate departments
- Clear, concise, and accurate service reporting upon completion of service
- The technician is self-dispatched. This requires an independent self- starter, self- directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer.
- Will interact directly with internal as well as external customers on a daily basis, and as such must possess competencies such organizational skills, planning skills, customer orientation and project management skills.
- Perform other work-related tasks as assigned
- Comply with all company and HSE policies and procedures
EDUCATION & EXPERIENCE QUALIFICATIONS:
- High school diploma or GED; technical or trade school education in mechanical or related field is preferred.
- Proven experience as an Oilfield, Rig or Industrial Mechanic or similar role, with a focus on Iron Roughnecks, Catwalks, Torque Machines or other related equipment is preferred.
- Experience demonstrated and recorded applicable to servicing tools
- Strong mechanical aptitude and understanding of hydraulic, pneumatic, and electrical systems commonly found in oilfield equipment.
- Ability to read and interpret technical manuals, diagrams, and schematics
- Excellent problem-solving skills and attention to detail
- The candidate needs to be a leader, self-motivator and have the ability to interact with our customers both technically and commercially
JOB REQUIREMENTS
- Adheres to all HSE requirements
- Working hours to be identified by manager, including On Call hours
- Must be able to work in factory environment which may include but are not limited to: high noise level, vibration, fumes, dust, and odors
- Able to communicate professionally with internal and external customers
- Non-standard work hours, 24/7 contact/availability expectations for operational support
- Comply with Global and Local QHSE policies
- Behave in a professional and ethical manner in line with corporate policies
BEHAVIORAL COMPETENCIES
- Integrity and Trust
- Self-Disciplined
- Team Player
- Punctual
- Results oriented with a sense of urgency
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