Field Service Technician

HICO America; Greensburg (Westmoreland County); On-site; USD 60,000 - 85,000; Full time

Job summary

HICO America is seeking a Field Service Technician to travel to customer sites for installation, commissioning, maintenance, and repairs of MV and HV switchgear, STATCOM, and ESS products. You will read schematics, troubleshoot electrical and mechanical issues, and document service activities.

Responsibilities include performing field assignments, operating cranes/forklifts, maintaining equipment, and coordinating with customers and management.

Qualifications

• 2 year associate or specialized degree in Electronics, Electrical, or Electrical/Mechanical Technology.
• Alternatively, 3 years related experience working in substations or a switchgear manufacturing facility.

Responsibilities

• Read and interpret schematic drawings.
• Ability to troubleshoot electrical and mechanical issues.
• Willing to work overtime (including weekends) as directed.
• Travel to perform field service assignments as directed by management.
• Create and maintain field service reports and documentation.
• Maintain service equipment, housekeeping and warehouse activities including loading/offloading of material and keeping field service equipment organized.
• Maintain communication with customers, employees, and management.
• Be able to pass a random drug and alcohol test.
• Ability to obtain a passport and travel out of country on rare occasions.

Skills

Read schematics

Wiring & electrical/mechanical

Crane operation

Forklift operation

Hydraulics & pneumatics basics

Hand tools proficiency

MS Office basics

HVAC knowledge (beneficial)

Education

Associate degree in Electronics/Electrical/Electrical/Mechanical Technology

Job description

The Field Service Technician will travel to customer sites to support the installation, commissioning, maintenance, and repairs of MV and HV Switchgear, STATCOM, and ESS HICO America products.

Job Description

• Read and interpret schematic drawings
• Ability to troubleshoot electrical and mechanical issues
• Willing to work overtime (including weekends) at the Field Service Manager’s direction
• Required to travel to perform field service assignments as directed by management.
• Create and maintain field service reports and documentation
• Maintain service equipment, general housekeeping and warehouse activities including loading and offloading of material, cleaning work areas, and keeping field service equipment organized
• Maintain communication with customers, employees, and management.
• Be able to pass a random drug and alcohol test
• Ability to obtain a passport and be willing to travel out of country on rare occasions

Experience Requirements

• Ability to read and interpret AC and DC schematic drawings
• Experience in wiring, plumbing, electrical, and mechanical
• Experience using cranes and forklifts
• Basic knowledge of hydraulics and pneumatics
• Mechanically inclined with the ability to use common hand tools
• Basic computer skills, Microsoft office products
• HVAC working knowledge would be beneficial

Educational Requirements

• 2 year associate or a specialized degree in Electronics, Electrical, or Electrical/Mechanical Technology or 3 years related experience working in substations or a switchgear manufacturing facility.

Electrical & Electronic Manufacturing

Employment Type

Full-time

HICO America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or