Field Service Technician

Toyota Automated Logistics; Greenfield (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Vacation Pay

Volunteer Time Off

Tuition Reimbursement

Professional Associations

Company Events

Job summary

Toyota Automated Logistics seeks a Field Service Technician to provide mechanical and electrical support at our Robotics facility and client sites. You will handle PLC programming, HMI, robotic checkout, startup, and commissioning with a focus on customer satisfaction.

Expect 60–80% overnight travel, with expenses paid. The ideal candidate has a 2-year technical degree and 6+ years in service roles, strong troubleshooting in mechanical, electrical, pneumatic, and robotics domains, and excellent

Qualifications

• 2-year technical degree from a technical school.
• 6+ years in a Service Tech role or similar.
• Strong mechanical, electrical, pneumatic and PLC troubleshooting.
• Experience with VFD applications and robotics is preferred.
• Eligible to work in the USA long term without sponsorship.

Responsibilities

• Provide mechanical and electrical support at robotics facility and client sites.
• Understand relay logic, drives, photocells, proximity switches, and electrical circuits.
• Assist with commissioning and start‑ups of robotic products.
• Travel 60–80% with expenses covered by Toyota Automated Logistics.
• Troubleshoot and test equipment; report feedback to PM.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Pneumatic systems

PLC troubleshooting

VFD applications

Interpersonal skills

Education

2-year technical degree

Tools

MS Office

Industrial control tools

Job description

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction.

Job Functions

• Understanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits,
• PLC Programming; Computer/PLC, HMI, Robotic checkout and startup
• Peripheral equipment interface (Scales, printers, etc.)
• Assist with commissioning of robotic products, both internal and external customer sites
• Work with site manager role and supervision of sub-contractors at external customer sites
• Conduct training for external customers
• Provide customer service support for internal and external customers in a timely manner
• Receives assignments for location/customer from management, responsible for execution of solutions independently, following company standards
• Close coordination with Service & Project Manager as applicable.
• Starting up and troubleshooting of equipment
• Assistance with and final check of equipment layouts in preparation for installation
• Providing feedback on project successes and challenges to be incorporated into the Project Manager's Lessons Learned document
• Review control schematics
• Product Testing that may require lifting. These items may weigh up to and including 50 pounds.
• Occasional service visits will be required for a warranty issue, or for scheduled service
• Site visits (other than emergency service) to be scheduled well in advance and goals for each trip discussed with Service Manager

Travel Requirements

• 60-80% overnight travel (Travel expenses paid by Toyota Automated Logistics)

Preferred Skills And Required Qualifications

• 2-year degree from technical school and 6+’ experience within a Service Tech role
• Skilled in mechanical, electrical, pneumatic and PLC troubleshooting.
• Strong knowledge of VFD (variable frequency drive) applications.
• Strong interpersonal skills required.
• Literate with MS Office software suite and Internet/e-mail.
• Material Handling, Robotics, Manufacturing or Packaging background required.
• Strong technical aptitude and extensive knowledge of equipment operation and maintenance. Experience in industrial robotic applications and conveying in the packaging field (palletizers/packers) preferred.
• Solid understanding of application of contemporary industrial control systems. Strong demonstrated sense of customer service.
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

About Toyota Automated Logistics

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation / Holiday Pay
• Paid Volunteer time off
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events