Field Service Technician

Zutat Feed Solutions; Forrest (IL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

2 weeks paid time off

Health insurance (Blue Cross/Blue Shld

HSA contributions

401(k) contribution

6 company holidays

Clothing allowance

Job summary

Zutat Feed Solutions in Forrest, IL seeks a Senior Field Service Technician to own operation, commissioning, and field support of electrical systems on customer sites. You will troubleshoot PLCs, HMIs, sensors, and motor controls, perform safe repairs, and document changes for our industrial equipment.

You respond to emergencies, provide remote and onsite support, coordinates with the Enable millwright team, and uphold safety and quality while communicating clearly with customers and internal

Qualifications

• Experience diagnosing PLC, HMI, sensor, network, and motor-control problems.
• Ability to read schematics and use testing tools.
• Proven track record performing safe electrical, hydraulic, and mechanical field service.

Responsibilities

• Diagnose PLC, HMI, sensor, network, and motor-control problems; modify and document PLC programs.
• Provide field service and emergency response including on-call duties.
• Perform electrical, hydraulic, and mechanical service and basic fabrication safely.
• Maintain parts and inventory on the service truck; collaborate with Enable millwright team.

Skills

PLC systems

Electrical troubleshooting

Hydraulic systems

Mechanical systems

Customer communication

Problem solving

Safety compliance

Documentation

Education

Technical diploma or equivalent

Job description

Position Overview

The Senior Field Service Technician owns the reliable operation, commissioning, and field support of our electrical systems. This role combines advanced PLC and electrical troubleshooting with strong hydraulic and mechanical capability. The technician responds to customer emergencies, makes controlled program and equipment changes, returns systems to safe service, and communicates clearly with customers and internal teams.

If These qualities describe you, you'll thrive in this role

• Work through things with logical, problem-solving skills and discipline
• Independent ownership to carry problems from diagnosis to documented resolution
• Calm urgency that responds quickly while prioritizing accuracy and safety - all under pressure
• Customer communication that meets them where they're and builds their confidence
• Commitment to Enable's values – Humble, Hungry, Smart

Job Functions

• Work with controls and PLC systems
  Diagnose PLC, HMI, sensor, network, and motor-control problems.
  Safely modify, test, back up, and document PLC programs and control logic.
• Provide field service and emergency response
  Routine PMs
  Provide remote and onsite support for customer equipment failures, including on-call emergencies
  Communicate with the customer, determine the cause, and restore equipment to safe operation
  Make lasting repairs that address root causes
• Perform electrical, hydraulic, and mechanical service
  Diagnose and repair industrial electrical, hydraulic, and mechanical systems.
  Read schematics and use appropriate tools to troubleshoot equipment.
  Complete repairs, adjustments, component replacements, and basic fabrication safely.
• Maintain parts and inventory on the service truck
• Develop systems for continuous improvement and documentation
• Provide electrical and PLC service on grain systems in general
• Work with the Enable millwright team when needed
• Follow all safety procedures
• Perform whatever duties as directed by Supervisor

Time Expectations

• Approximately 40-45 hours per week
• 7:00-4:00
• On an on-call rotation for emergency service
• Occasional overnight travel is expected

Compensation

• $38-$45/hour depending on experience and skill level
• 1.5X overtime
• 2X on after hour service calls

Benefits

• 2 weeks of Paid Time Off
• Blue Cross/Blue Shield health insurance
• HSA contributions
• 401(k) contribution
• 6 paid company holidays
• $350/year in clothing
• Operate a fully equipped Enable service truck to provide preventive maintenance, troubleshooting, and emergency repairs on industrial and agricultural equipment.