Field Service Technician

TAD PGS; Detroit (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in Detroit is seeking a Field Service Technician to support the installation and maintenance of complex systems. The role requires strong expertise in Windows OS and Microsoft Office applications, with a focus on customer support and troubleshooting in an industrial environment. Candidates should have a high school diploma and relevant experience, with a bachelor's degree being a plus. Training will be provided on first shift for about five weeks.

Qualifications

• At least 1 year of related experience.
• Experience in vehicle diagnostics and electronic systems is highly desirable.

Responsibilities

• Interface with management regarding systems performance.
• Perform customer support activities for complex equipment.
• Conduct on-site installation and testing of equipment.

Skills

Windows operating systems management

Microsoft Office

Education

High school diploma or equivalent

Bachelor's Degree in Electronic Engineering

Job description

Job Title: Field Service Technician

We have an outstanding Contract position for a Field Service Technician to join a leading Company located in the Detroit, MI surrounding area.

US Citizenship is required. The position is on 2nd shift but will train on first shift for about 5 weeks.

The successful candidate will have prior work history and a proven track record in the configuration, operation, and maintenance of hand-held portable computers, desktop systems, and/or servers, as well as wireless networks in an industrial manufacturing environment. Knowledge and expertise in Windows operating systems management are required (Linux familiarity is a plus). Expertise with Word, Excel, PowerPoint, and other Microsoft Office applications is also required.

Job Responsibilities:

1. Interface regularly with management and engineering groups regarding systems and product performance, initiating, reporting on, contributing to, and responding to suggestions for improvement.
2. Collaborate virtually and in person with vehicle engineering and tooling engineering personnel to resolve unusual problems in system operations through structured problem analysis and troubleshooting.
3. Perform customer support activities involving the installation, modification, and repair of complex equipment and systems.
4. Conduct on-site installation and testing of equipment to ensure proper operation.
5. Isolate equipment start-up malfunctions and take corrective action.
6. Prepare daily logs and reports of work performed.
7. Complete predetermined work assignments with detailed instructions.
8. Occasional travel may be required.

Basic Hiring Criteria:

1. High school diploma or equivalent with at least 1 year of related experience.
2. Experience in vehicle diagnostics, fault codes, and vehicle electrical and electronic systems is highly desirable.
3. Knowledge and expertise in Windows operating systems management are required (Linux familiarity is a plus).
4. Proficiency with Word, Excel, PowerPoint, and other Microsoft Office applications is required.

Desired Qualifications:

1. Bachelor's Degree in Electronic Engineering, Computer Science, or Information Technology is beneficial.
2. Experience with vehicle diagnostics, fault codes, and vehicle electrical and electronic systems is highly desirable.

Job Requirements:

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with applicable laws, including:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance
• San Francisco Fair Chance Ordinance