Field Service Technician

Robinson, Inc.; De Pere (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

Robinson, Inc. in De Pere, WI is seeking a Field Service Technician to install Robinson-manufactured enclosures on customer sites. You will install, diagnose, and repair equipment while following safety protocols and building strong customer relationships.

This role requires travel weekly, hands-on use of power and hand tools, and a team-oriented, detail-focused mindset to meet project schedules and deliver high-quality work.

Qualifications

• Education: high school diploma or GED.
• Experience: field service experience preferred, but not required.
• Willing to travel weekly.
• Proficient with power and hand tools for equipment installation and enclosure assembly.
• Strong time-management skills to meet tight schedules.
• Effective communicator with on-site team, other trades, and management.
• Collaborative, receptive to feedback.
• Detail-focused with a commitment to quality.

Responsibilities

• Ensure a safe work environment by strictly following all site and Robinson safety protocols.
• Gain a thorough understanding of Robinson’s scope of work and responsibilities.
• Conduct on-site installation of enclosures and related components.
• Diagnose issues and implement effective solutions.
• Comply with all company and onsite procedures and guidelines.
• Safely operate company vehicles and equipment.
• Foster positive relationships with customers and other on-site companies.
• Adhere to the build schedule and meet project deadlines.
• Inspect completed work for quality and accuracy.

Skills

Strong communication

Teamwork

Time management

Safety conscious

Detail oriented

Problem solving

Customer relations

Education

High school diploma or GED

Tools

Power tools

Hand tools

Job description

Company Overview

We appreciate your interest in joining our team! At Robinson, Inc. we pride ourselves on our manufacturing solutions and ownership culture, which support the industries we serve and our local communities. Robinson is employee‑owned and is driven by a dedicated team of skilled professionals that value trust, loyalty, teamwork, integrity, and accountability as the foundations of our organization. We strive to provide customer service that goes above and beyond the standard.

Job Overview

As a Field Service Technician, you will collaborate with our team to perform on‑site installation of Robinson‑manufactured enclosures. Your responsibilities will include installing enclosures, diagnosing and resolving issues, and conducting on‑site repairs. The ideal candidate will be skilled in using power and hand tools for equipment installation and enclosure assembly, while maintaining a strong commitment to safety and high‑quality work.

Responsibilities

• Ensure a safe work environment by strictly following all site and Robinson safety protocols.
• Gain a thorough understanding of Robinson’s scope of work and responsibilities.
• Conduct on‑site installation of enclosures and related components.
• Diagnose issues and implement effective solutions.
• Comply with all company and onsite procedures and guidelines.
• Safely operate company vehicles and equipment.
• Foster positive relationships with customers and other on‑site companies.
• Adhere to the build schedule and meet project deadlines.
• Inspect completed work for quality and accuracy.

Qualifications

• Education: high school diploma or GED required.
• Experience: field service experience preferred, but not required.
• Able to travel and work 8‑12 hours daily in outdoor conditions.
• Proficient with power and hand tools for equipment installation and enclosure assembly.
• Positive, team‑oriented attitude when working with other trades.
• Strong time‑management skills to meet tight schedules.
• Effective communicator with on‑site team, other trades, and management.
• Skilled in problem‑solving.
• Collaborative, supportive, and receptive to feedback.
• Detail‑focused with a commitment to quality.

Preferred Skills

• Willingness to learn blueprint reading.
• Mechanical/electrical skills a plus (training available).

Travel Requirements

This position requires weekly travel.

Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.