Field Service Technician

Sunbelt Solomon; Columbus (OH); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This role involves inspecting and maintaining various power distribution systems, ensuring top-notch customer service, and adhering to safety protocols. The ideal candidate will possess strong electrical troubleshooting skills, a commitment to continuous learning, and the physical ability to perform demanding tasks. With opportunities for local and regional travel, this position offers a dynamic work environment where you can grow your skills and make a significant impact in the field of electrical services.

Qualifications

• High school diploma or GED required.
• Experience with medium voltage splicing and transformer installation.
• Certifications such as NETA, OSHA 10/30, and CDL preferred.

Responsibilities

• Inspect, test, troubleshoot, service, and maintain electrical systems.
• Provide exceptional customer service and adhere to safety policies.
• Prepare daily reports on job progress and completion.

Skills

Electrical troubleshooting

Customer service

Safety compliance

Communication skills

Physical stamina

Education

High school diploma or GED

Vocational program in electrical trades

Associate degree in industrial electricity

Tools

Industrial electrical test equipment

Job description

The Field Service Technician is expected to inspect, test, troubleshoot, service, repair, and maintain various types of power distribution system equipment.

The role includes the following responsibilities:

• Provide industry-best customer service—always exceeding customer expectations.
• Assume emergency on-call duties and respond promptly to customer emergencies if required.
• Contribute to a safe work environment by adhering to all safety policies outlined in the company safety manual and customer safety guidelines.
• Exhibit a positive, collaborative attitude.
• Inspect, test, troubleshoot, service, repair, and maintain low, medium, and high voltage electrical system equipment.
• Set up and perform electrical tests on transformers, MV and HV conductors, circuit breakers, automatic transfer switches, switchgear, and relays, including specific testing procedures.
• Properly check in and check out test equipment, reporting any damages or unusable items.
• Treat all company assets with care.
• Prepare and submit daily reports on job progress and completion.
• Review and submit all administrative paperwork promptly.
• Commit to continuous learning and complete all required training timely.
• Work a flexible schedule, including overtime, evenings, weekends, holidays, and night hours as needed.
• Drive locally/regionally daily and be available for periodic overnight travel.
• Fluency in reading, writing, and speaking English, with strong communication skills.

Minimum requirements include:

• High school diploma or GED.
• Pass pre-employment drug, background, and reference checks.
• Maintain a valid driver’s license with a good driving record.
• Eligibility to work in the US without employer-sponsored VISA.
• Physical ability to perform strenuous activities, including lifting up to 75 pounds, working outdoors in all weather, and wearing personal protective equipment.
• Educational background in electrical trades or industrial electricity, such as a two-year vocational program or associate degree.
• Experience with medium voltage splicing, transformer and switchgear installation, reading electrical diagrams, and utilizing industrial electrical test equipment.
• Certifications such as NETA, OSHA 10/30, NFPA 70-E, and a Commercial Driver's License (CDL).
• At least two years of relevant experience in industrial electrical projects.