Field Service Technician (Remote+Travel)

Alfa Laval; Greenwood (IN); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Field Service Technician to provide exceptional service and support for mechanical and electrical systems. This role involves troubleshooting, repairing, and maintaining equipment such as separators and heat exchangers, ensuring optimal performance and reliability. With a commitment to personal growth and a culture that values diversity, this position offers a unique opportunity to make a significant impact while advancing your career. If you are passionate about technology and customer service, this is the perfect role for you.

Qualifications

• Minimum 2 years of relevant experience in mechanical and electrical equipment.
• General knowledge of separators, decanters, and PLCs.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and emergency repairs.
• Document services and advise customer personnel.

Skills

Troubleshooting

Mechanical Skills

Electrical Skills

Communication Skills

Problem Solving

Customer Focus

Education

Associates degree in Engineering

BS in Engineering Technology

Tools

PLCs

Decanters

Separators

Heat Exchangers

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

This is a remote position located in Greenwood, IN.

Responsibilities include:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.

• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.

• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.

• Document services provided and parts used for invoicing purposes.

• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.

• Perform preventive maintenance service calls on customer equipment.

• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.

• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.

What you know:

• Associates degree or BS in an Engineering ort Engineering Technology discipline or equivalent industry experience.

• Minimum 2 years of relevant experience, general knowledge of the following:

  • Separators o decanters.

  • PLCs or processors.

  • Mechanical, electrical or technology.

• Teamwork.

• Communication skills.

• Problem solving.

• Customer focus.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $28.00 to $35.00 hourly.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

EEO/Vet/Disabled Employer