Field Service Technician

Otovo SRL

City of Poughkeepsie (NY)

On-site

USD 39,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Full-time position with benefits

Local travel required

Job summary

Otovo is seeking a skilled Field Service Technician to service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators in the Poughkeepsie, NY area.

The ideal candidate has 4+ years of electrical experience, a valid driver’s license, and a strong understanding of NEC/AHJ requirements. Local travel and overtime may be required; NABCEP certification and PV/generator experience are a plus.

Qualifications

High School Diploma or GED
4+ years of electrical experience
Valid driver's license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State‑required electrical certification or license (Journeyman, Wireman, or equivalent)
NABCEP Certification (nice-to-have)
Solar PV installation or service experience (nice-to-have)
Battery storage experience (nice-to-have)
Generator service experience (nice-to-have)
Generator training or certification (nice-to-have)
Commercial solar system experience (nice-to-have)
Trade school or technical education (nice-to-have)

Responsibilities

Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring NEC/AHJ/utility compliance
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow safety procedures including PPE usage, lockout/tagout, and fall protection
Respond to emergency service calls and warranty repairs
Communicate with homeowners/customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites

Skills

Electrical experience

NEC/AHJ knowledge

Read electrical schematics

Customer service skills

Valid driver’s license

Travel locally

Education

High School Diploma or GED

Tools

Multimeters

Clamp meters

Thermal imaging

Job description

Position Summary

Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team. In this role, you'll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.

This position is ideal for an experienced electrical professional who enjoys hands‑on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.

Key Responsibilities

Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
Respond to emergency service calls and warranty‑related repairs as needed
Communicate effectively with homeowners and customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites

Qualifications

High School Diploma or GED
4+ years of electrical experience
Valid driver's license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State‑required electrical certification or license (Journeyman, Wireman, or equivalent)