Field Service Technician

Opus; City of Cohoes (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Cellphone

Tools

Parts

Job summary

Opus Inspection, Inc. is seeking a Field Service Technician for the Albany area. The role includes installation, repair, maintenance, and calibration of inspection equipment in the field, servicing about 1,200 customers, and working with a team across a state or regional area.

Working hours are Monday–Friday, 8am–5pm, with a 40-hour week and home every evening. The position offers a company vehicle, cellphone, tools, and parts as part of the benefits package.

Responsibilities

• Travel within the assigned territory using a company vehicle.
• Troubleshoot equipment and analyze documents to determine cause of malfunctions in major test equipment.
• Perform maintenance of instruments and equipment.
• Provide high level of customer satisfaction to accounts in territory.
• Generate consumable and service sales, including service agreements.
• Complete necessary paperwork and reports on assigned work.
• Ensure inventory accuracy of items in possession.
• Train customers on operation and maintenance of motor vehicle inspection equipment.

Job description

Company Overview

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus’ technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring.

Job Purpose

Opus Inspection is hiring for a Field Service Technician in the Albany area. This position serves as the electronic technician in the Field Service Support function responsible for installation, repair, maintenance, and calibration of all equipment, instruments, and analytical systems in the emission inspection program. Maintains a territory consisting of approximately 1,200 customers. Works independent of direct supervision, responsible for customers in assigned work area as well and working with a team of technicians to service the needs of all customers in a state or regional area.

Schedule

Monday-Friday 8a-5p (40 hours per week, home every evening)

Pay

$22-24/hour with full benefits offered

Benefits

• Includes company vehicle, cellphone, tools, and parts

Duties And Responsibilities

• Requires travel around the assigned territory using a company vehicle
• Responsible for trouble-shooting equipment and analyzing appropriate documents to determine cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory
• Performs maintenance of instruments and equipment.
• Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory
• Responsible for generating consumable and service sales, including service agreements.
• Completes necessary paperwork and reports on assigned work and assist in the completion of records, reports, and other test documents.
• Responsible for the accuracy of inventory in his/her possession.
• Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment.
• Responsible for preventive maintenance on company vehicle assigned.
• Performs other duties as assigned