Field Service Technician

Biro of Chicago, Inc; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Time Off

Company Vehicle

Stable work environment

Job summary

A leading food equipment service company in Chicago seeks a Service Technician to diagnose, repair, and maintain food processing equipment. You will have a hands-on role, ensuring equipment used by retailers remains operational. Candidates should possess strong electrical and mechanical skills, a customer-centric approach, and a valid driver's license. The role offers stability, competitive benefits, and opportunities for growth within a supportive work environment.

Qualifications

• Strong electrical and mechanical aptitude.
• Clear communication and a customer-first mindset.
• Solid problem-solving skills and attention to detail.

Responsibilities

• Diagnose, repair, and maintain equipment in the field.
• Service retail scales, wrappers, and food processing equipment.
• Support customers via phone, email, and on-site visits.

Skills

Electrical aptitude

Mechanical aptitude

Problem-solving skills

Clear communication

Customer-first mindset

Education

High School Diploma/GED

Job description

Service Technician – Biro of Chicago Inc.

If you’re the kind of technician who likes getting your hands on real equipment, solving real problems, and being trusted as the expert on-site, this role is built for you. Biro of Chicago Inc. has been a leader in food equipment for over 60 years, and we’re expanding our service team with techs who take pride in doing the job right.

Why This Role Matters

You’ll work directly with retail scales, packaging systems, and food processing equipment—keeping grocery stores, processors, and retailers up and running. Every day brings something different, and your technical skill will make an immediate impact.

Benefits

• Medical, Dental, Vision, Disability, and Life Insurance — 100% company-paid.
• 401(k) with a 50% company match.
• PTO.
• Company Vehicle.
• A stable, long‑standing company that invests in its technicians.

What You’ll Do:

• Diagnose, repair, and maintain equipment in the field and in‑house.
• Interpret electrical schematics and troubleshoot accurately.
• Service retail scales, wrappers, and food processing/packaging equipment.
• Support customers via phone, email, and mostly on‑site visits.
• Handle basic IT/networking tasks (routers, LANs, wireless access) training given.
• Perform mechanical repairs and preventive maintenance.
• Maintain your company vehicle, laptop, and parts inventory.
• Deliver professional, reliable service to a wide range of customers.

What You Bring:

• Strong electrical and mechanical aptitude.
• Clear communication and a customer‑first mindset.
• Solid problem‑solving skills and attention to detail.
• A valid driver’s license and clean driving record.
• Ability to pass a background check and drug screening.

Preferred Experience:

• HS Diploma/GED with 2–4 years of relevant technical experience.
• 3+ years working with food equipment or similar machinery.
• Hands‑on electrical/mechanical repair experience.

Physical Requirements:

• Lift 50–75 lbs (with or without assistance).
• Drive 2–5 hours/day; walk 1–3 miles/day.
• Kneel, squat, bend, push/pull as needed.
• Work in varied environments (hot, cold, wet, noisy).
• Availability for overtime and on‑call rotation.

Ready to Move Your Career Forward?

If you’re a technician who wants stability, growth, and a company that actually backs its people, we want to talk.

Send your resume or cover letter to [e-mail].