Service Technician

Biro of Chicago, Inc; Neenah (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Company vehicle provided

Laptop provided

Tools provided

Parts inventory provided

Ongoing training & certifications

Competitive pay with overtime

Job summary

Biro of Chicago Inc in Wisconsin is seeking a Service Technician to diagnose, repair, and maintain high-tech retail scales, wrappers, and food processing equipment.

You will work onsite and in the shop, read schematics, service equipment, maintain company vehicle and inventory, and deliver outstanding customer service to a diverse client base. An HS diploma with 2–4 years mechanical/electrical experience is required, with overtime opportunities for growth.

Qualifications

• HS Diploma/GED with 2–4 years mechanical/electrical experience.
• Food equipment service experience preferred.
• 3+ years of hands-on electrical/mechanical work.

Responsibilities

• Diagnose, repair, and maintain high-tech retail scales, wrappers, and food processing equipment.
• Read electrical schematics to troubleshoot problems.
• Provide on-site visits and in-shop service and support.
• Apply mechanical repair skills to keep equipment running smoothly.
• Maintain company vehicle, laptop, and parts inventory.
• Deliver outstanding customer service to a diverse client base.
• Utilize tools and parts to complete service calls.

Skills

Troubleshooting

Schematics reading

Customer service

Education

HS Diploma/GED

Job description

Service Technician – Elevate Your Career with Biro of Chicago Inc.

Are you the kind of technician who loves solving problems, mastering new technology, and being the hero, your customers rely on? Do you want a career where your skills are valued, your growth is supported, and your work truly matters?

Biro of Chicago Inc & The Workers of Wisconsin are trusted leader in food equipment solutions for over 50 years. We are expanding our elite service team—and this is your chance to join a company where technicians thrive.

Why You'll Love Working Here:

At Biro of Chicago, you're not just clocking in. You're joining a company that invests in you, respects your expertise, and gives you the tools to build a long-term career.

Exceptional Benefits & Perks:

• Competitive pay with opportunities for overtime.
• Full health benefits (medical, dental, vision).
• 401(k) with company support.
• Paid time off + paid holidays.
• Company vehicle, laptop, tools, and parts inventory provided.
• Ongoing training & certifications to keep your skills sharp.
• A stable, growing company where your work directly impacts customer success.
• This is a place where technicians stay, grow, and build a future.

What You'll Do:

As a Service Technician, you'll be the go-to expert for diagnosing, repairing, and maintaining a wide range of high-tech retail scales, packaging systems, and food processing equipment. Every day brings something new—new challenges, new customers, new equipment to master.

You will:

• Read and interpret electrical schematics to troubleshoot with confidence.
• Provide expert technical support mostly with on-site visits and in the shop.
• Service and repair retail scales, wrappers, and food processing equipment.
• Apply mechanical repair skills to keep equipment running smoothly.
• Maintain your company vehicle, laptop, and parts inventory.
• Deliver outstanding customer service to a diverse client base.
• Use Tools.

What You Bring:

• Strong mechanical and electrical troubleshooting skills.
• Ability to read schematics and diagnose issues logically.
• A customer-first mindset—you care about solving problems the right way.
• Excellent organization and time management.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug test.

Preferred Experience:

• HS Diploma/GED + 2–4 years mechanical/electrical experience.
• Food equipment service experience.
• 3+ years of hands‑on electrical/mechanical work.

Physical Requirements:

• Lift 50–75 lbs (with or without assistance).
• Walk 1–3 miles/day; drive 2–5 hours/day.
• Kneel, squat, bend, push/pull in various environments (noise, heat, cold, wet).
• Availability for overtime and on‑call rotations.

Ready to Build Something Bigger?

If you're a skilled technician looking for a company that values your talent, supports your growth, and gives you the chance to work with cutting‑edge equipment, we want to meet you.