Field Service Technician

CornerStone Technology Talent Services; Cheyenne (WY); On-site; USD 24,796 - 27,552; Full time

Job summary

A technology talent service provider seeks a Site Access & Compliance Support Technician for on-site support at a data center construction project in Cheyenne, WY. Responsibilities include monitoring access points, verifying credentials, troubleshooting technical issues, and ensuring a smooth onboarding process for personnel. Ideal candidates will have a high school diploma, strong attention to detail, and excellent communication skills. The position offers a contract employment type with pay ranging from $18.00/hr to $20.00/hr.

Qualifications

• Prior experience in field support, help desk, IT support, or site operations is a plus.
• Ability to stand/walk for extended periods and work outdoors at site access points.

Responsibilities

• Monitor gates and access points to ensure only authorized personnel enter.
• Verify worker credentials and compliance documentation.
• Provide clear instructions on mobile check‑ins and digital badges.
• Troubleshoot basic technical problems and escalate complex issues.

Skills

Attention to detail

Communication skills

Technical troubleshooting

Interpersonal skills

Education

High school diploma or equivalent

Job description

Site Access & Compliance Support Technician

We are seeking Site Access & Compliance Support Technicians to provide on-site workforce support at a mission‑critical data center construction project in Cheyenne, WY.

Pay Range

CornerStone Technology Talent Services provides the following pay range: $18.00/hr - $20.00/hr. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

Direct message the job poster from CornerStone Technology Talent Services.

Key Responsibilities

• Monitor gates, turnstiles, and access points to ensure only authorized personnel enter.
• Verify worker credentials, badges, and compliance documentation.
• Issue and manage temporary badges and visitor passes.
• Report irregularities or noncompliance to site supervisors.
• Guide workers and subcontractors through the digital onboarding process.
• Assist with account setup, documentation upload, and system login.
• Provide clear instructions on mobile check‑ins, digital badges, and QR codes.
• Support multilingual onboarding as needed (tools/resources provided).
• Serve as the first point of contact for access or credentialing issues.
• Troubleshoot basic technical problems (e.g., badge not scanning, login errors).
• Escalate more complex issues to centralized support following standard procedures.
• Maintain accurate records of support requests and resolutions.
• Deliver professional, courteous assistance to workers and site staff.
• Communicate clearly and calmly when resolving issues.
• Relay feedback to supervisors to support process improvements.
• Ensure smooth and timely worker access.
• Minimize delays by resolving issues efficiently.
• Maintain accuracy in compliance and credential checks.
• Provide a consistently positive support experience on site.

Key Qualifications

• High school diploma or equivalent (some college or technical training preferred).
• Prior experience in field support, help desk, IT support, or site operations is a plus.
• Basic technical troubleshooting skills (hardware/software).
• Strong attention to detail and ability to follow structured protocols.
• Excellent communication and interpersonal skills.
• Ability to stand/walk for extended periods and work outdoors at site access points.

Seniority Level

Associate

Employment Type

Contract

Job Function

Information Technology

Industries

Construction