Field Service Technician

Blue Line Solutions; Chattanooga (TN); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) with match

Health, Dental, Vision Insurance

Life Insurance

Paid Time Off

Travel Expense Reimbursement

Job summary

Blue Line Solutions, LLC is seeking a dependable Field Service Technician to install, service, and maintain enforcement hardware at customer sites nationwide, with frequent travel and a hybrid/remote work setup from Chattanooga.

You will collaborate with engineering and service teams to perform preventive maintenance, repairs, and diagnostics while adhering to safety standards and ISO protocols. Relevant electronics/field service experience is preferred.

Qualifications

• High school diploma or equivalent required; technical training or trade certification preferred.
• 2+ years of experience in electronics, mechanical assembly, or field service.
• Valid U.S. driver’s license with a clean driving record.
• Bilingual preferred.
• Comfortable using small hand tools, power tools, ladders, and testing equipment.

Responsibilities

• Install and service public safety enforcement systems including cameras, brackets, solar panels, and wiring harnesses.
• Perform on-site repairs, preventive maintenance, and emergency troubleshooting.
• Use test equipment, hand tools, and schematics to diagnose and correct system malfunctions.
• Assemble wiring and electrical components following prints, specifications, and safety standards.
• Maintain accurate inventory of parts, tools, and equipment.

Skills

Electrical assembly

Field troubleshooting

Wiring & schematic interpretation

Safety awareness

Detail orientation

Communication & reporting

Travel readiness

Education

High school diploma or equivalent

Technical training or trade certification

Tools

DVOMs

Soldering tools

Network testing equipment

Power tools

Job description

Job Title: Field Service Technician

Company: Blue Line Solutions, LLC

Location: Chattanooga - Hybrid/Remote

Travel Requirement: Frequent overnight travel required

Company Overview

Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. As a growing organization committed to excellence and integrity, we seek talented individuals who share our dedication to protecting lives and improving safety through cutting-edge technology.

Position Summary

We are seeking a dependable and hands‑on Field Service Technician to join our engineering and service support teams. This role is responsible for installing, servicing, and maintaining technologically advanced enforcement hardware at customer sites across the country. Field Service Technicians are vital to the successful deployment and ongoing performance of our traffic safety solutions. This position involves frequent overnight travel and requires comfort working both independently in the field and collaboratively with in‑house technical teams.

Key Responsibilities

• Install and service public safety enforcement systems including cameras, brackets, solar panels, and wiring harnesses.
• Perform on‑site repairs, preventive maintenance, and emergency troubleshooting.
• Use test equipment, hand tools, and schematics to diagnose and correct system malfunctions.
• Assemble wiring and electrical components following prints, specifications, and safety standards.
• Maintain accurate inventory of parts, tools, and equipment.
• Support in‑house teams by assisting with assembly and field prep activities.
• Ensure work is performed safely and in compliance with ISO and safety standards.
• Communicate effectively with supervisors, engineers, and occasionally with customers.
• Complete documentation and reports related to service visits and repairs.
• Follow all company policies related to safety, data handling, and field protocols.

Qualifications

Education & Experience

• High school diploma or equivalent required; technical training or trade certification preferred.
• 2+ years of experience in electronics, mechanical assembly, or field service.
• Valid U.S. driver’s license with a clean driving record.
• Bilingual preferred
• Comfortable using small hand tools, power tools, ladders, and testing equipment.
• Experience with basic networking and hardware configuration is a plus.
• Soldering experience preferred.

Top Skills

• Electrical and mechanical assembly
• Field troubleshooting and diagnostics
• Wiring and schematic interpretation
• Equipment handling and safety awareness
• Strong attention to detail and time management
• Communication and reporting
• Travel readiness and reliability

Preferred

• Experience with surveillance or enforcement technology
• Familiarity with DVOMs, soldering tools, and network testing equipment
• Background in a field‑based or mobile service environment

Ideal Candidate Traits

• Detail‑oriented and safety‑conscious
• Proactive and self‑sufficient in field settings
• Flexible with schedule and travel requirements
• Team player with a strong sense of accountability
• Capable of adapting to technical challenges on‑site

Reporting Relationships: This role reports directly to the Director of Field Services and collaborates with engineering, technical support, and customer service teams.

Pay: $20 - $23/hour

Benefits

• 401(k) with match
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• Travel Expense Reimbursement

Schedule

• Monday to Friday
• 8-hour shifts
• On-call, overtime, and weekend availability required
• In‑person, field‑based

Why Join Blue Line Solutions?

• Be part of a mission‑driven company focused on improving public safety
• Gain hands‑on experience in product development and cross‑functional collaboration
• Work in a supportive environment with opportunities for growth
• Contribute to innovative solutions that impact communities nationwide