Field Service Technician

American Access, Inc; Charlotte (NC); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company vehicle

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Flexible schedule

Paid training

Tools provided

Career growth

Descripción de la vacante

American Access, Inc. in Charlotte, NC seeks a hands-on Field Service Technician to install and service modular aluminum access ramps. You will travel locally using a company vehicle, take measurements, install ramps, and provide excellent customer service.

Competitive $22-$23/hr, full benefits after 90 days, and paid training. Outdoor work, steady full-time hours, and growth within a national company. You’ll handle tools, maintenance, reports, and collaborate with warehouse staff to schedule

Formación

• 1+ year experience in construction or home services.
• Comfortable with hand and power tools (e.g., tape measure, drill, saw).
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to lift up to 80 lbs and work outdoors.
• Valid driver's license with clean record; pass background/drug screen.
• Must be 21 years of age or older.
• ADA knowledge a plus.

Responsabilidades

• Travel locally to customer sites using a company vehicle.
• Perform home evaluations and take ramp installation measurements.
• Install aluminum ramps and safety equipment per specs.
• Provide friendly, professional customer service.
• Maintain tools, vehicle, and equipment in good condition.
• Complete simple job reports on tablet or smartphone.
• Support warehouse with product inventory and scheduling.

Conocimientos

Hand & power tools

Customer service

Communication

Physical strength

Driving license

Educación

High school diploma

Herramientas

Tape measure

Drill

Saw

Descripción del empleo

Field Service Technician - Company Vehicle + Benefits

Charlotte, NC Area
$22-$23hr| Company Vehicle Provided During Work Hours

American Access, Inc. is looking for a hands-on Field Service Technician to join our team in Charlotte, NC. In this role, you'll install and service modular aluminum access ramps that help veterans, families, and community members live more independently.

This is a great opportunity for someone who enjoys working outdoors, traveling locally up to several hours away, and seeing the direct impact of their work. You'll have a company vehicle during work hours, steady full-time hours, paid training, and full benefits after 90 days.

What We Offer

• $22-$23 hour starting pay + overtime opportunities
• Company vehicle provided during work hours (must have clean driving record)
• Full benefits: health, dental, vision, life insurance
• 401(k) with company match
• Paid time off & paid holidays
• Flexible schedule
• Paid training & all tools provided
• Career growth opportunities within a national company

What You'll Do

• Travel locally up to several hours away to customer sites using a company vehicle
• Perform home evaluations and take measurements for ramp installations
• Install aluminum ramps and safety equipment to spec
• Provide friendly, professional customer service
• Maintain tools, vehicle, and equipment in good working order
• Complete simple job reports on a tablet or smartphone
• Support warehouse team with product inventory and scheduling

What We're Looking For

• 1+ year of experience in construction, home services, or similar work
• Comfortable with hand and power tools (tape measure, drill, saw, etc.)
• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to lift 80lbs and work outdoors in varying conditions
• Valid driver's license, clean driving record, and ability to pass a background/drug screen
• Must be 21 years of age or older

(ADA knowledge is a plus, but not required - we provide training.)

Why Join American Access?

Since 1997, we've been a national leader in aluminum accessibility ramps, serving veterans, public institutions, churches, and families across the U.S. When you join our team, you're not just building ramps - you're giving people freedom and independence in their daily lives.

• Evaluates and takes measurements at customer's homes and recommends proper equipment

* Sketch job plan layout that shows details of installation requirements

• Installs products to residential or commercial structures according to work order specifications, safety procedures, and instructions
• Verifies that job specifications are appropriate for work orders
• Safely drives company vehicle to customers' houses or places of business
• Maintains vehicle and equipment in clean and proper operating condition
• Completes required production forms at end of daily work order assignments
• Maintains machinery by performing routine preventative and scheduled maintenance on equipment and troubleshooting problems and malfunctions as needed
• Safekeeping, proper use and care of all company property issued during employment, including tools, toolboxes, electronic devices, credit cards, productivity tools and documents
• Plans and executes schedule to meet daily and weekly deadlines

Education and Experience Requirements

• At least 1 year of work-related experience in home services, construction, or equivalent;

* Hand Tool experience required;

• High school diploma or equivalent

* ADA knowledge a plus

Knowledge, Skills, and Abilities

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence using email, smart phones, tablets
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to sketch job layout plans, simple "blueprints"
• Basic construction knowledge and power tool proficiency
• Use of technology; tablet, smart phone, GPS, internet
• Strong interpersonal skills with customers and support staff
• Physical strength, stamina, and dexterity to lift and move up to 80lbs and stoop, bend, and stand throughout the course of up to a 12-hour work day in varying weather conditions at various construction sites with varying terrain
• Maintain valid driver's license
• Ability to pass drug screening, background check and have a clean motor vehicle report

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.