Field Service Technician

ZipRecruiter; Champaign (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in fluid recovery is seeking a dedicated Service Technician to provide equipment maintenance and support in the Northern Indiana area. This role involves significant travel, focusing on ensuring customer satisfaction through effective and timely service. The ideal candidate will have strong mechanical skills and a commitment to safety and quality work.

Qualifications

• 3 to 4 years of mechanical and/or machine maintenance experience.
• Training in industrial maintenance & machine operation is a plus.
• Ability to travel daily, up to 85% of the time.

Responsibilities

• Maintain and repair equipment; perform preventive maintenance.
• Troubleshoot separation equipment and provide operational support.
• Document repairs and maintenance activities accurately.

Skills

Mechanical troubleshooting

Customer relation skills

Effective time management

Education

High School Diploma or equivalent

Tools

PLC systems

HMI systems

Job description

Job DescriptionJob Description

Trucent, Inc. is a global leader in fluid recovery and regeneration solutions helping manufacturers and producers achieve operational excellence by incorporating sustainable processes. We are committed to demonstrating leading-edge sustainable solutions and approaches to industrial production and materials management. Our customer-centric solutions include Fluid Separation for Metalworking and Manufacturing, Industrial Fluid Control, Plant Process Optimization, Corn Oil Extraction, and Oil Flow Optimization.

We are currently looking for a Service Technician to help build upon a track record of growth and success in the Northern Indiana and surrounding areas. This position will help maintain and repair equipment, perform preventative maintenance, and provide troubleshooting support. An ideal candidate is someone who has the ability to travel daily to different customer sites to administer equipment maintenance as requested.

We are ready to act immediately on those candidates who are the best fit for the role. You'll first hear from someone in Talent Acquisition and then the next step will be a personal interview with our Hiring Manager.

Additional Responsibilities:

• Maintain/repair equipment with emphasis on customer relations & proper equipment operation.
• Perform preventative maintenance on requested equipment.
• Troubleshoot and provide operational assistance of separation equipment.
• Internal reporting through Salesforce on activity and next steps as well as follow up on related issues.
• Customer service, support, training, and problem resolution.
• Document equipment repairs, cleaning, preventative maintenance, calibrations, etc. and complete all required paperwork.
• Perform other related duties or special projects.
• Comply with all aspects of the Trucent safety program, including but not limited to; hazard communication, PPE requirements and attending safety training.
• Adhere to all company policies, procedures, and business ethics.
• Adhere to all customers facility safety policies and business ethics
• Handles waste to ensure compliance with federal, state, and local regulations and company policies.

Position Qualifications:

Education: High School Diploma or equal equivalent.

Experience: Minimum of 3 to 4 years of mechanical and/or machine maintenance required. Training in industrial maintenance & machine operation is a plus.

Skills and Abilities:

• Good personal communication skills and ability to work well with others.
• General knowledge of the skill trades including mechanical, plumbing, and electrical troubleshooting skills.
• Strong mechanical aptitude.
• Customer relation & problem resolution skills.
• Effective time management skills and attention to detail.
• Basic familiarity with PCs, HMI, PLC, DCS systems.
• Self-Starter, Ability to work independently under general supervision.
• Ability to read and understand P&ID's
• Perform reading, writing, and speaking at a basic level.
• Perform the basic functions of arithmetic; add, subtract, multiply and divide all units of measure. Demonstrate a basic understanding of specifications, blueprints, manuals and mechanical drawings and have a general understanding of analytical methods.
• Ability to apply rational principles to solve practical problems and deal with several concrete variables in standardized situations and to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Travel Requirements:

• Travel is required up to 85% of the time, but most of the time it's just day travel.

License(s)/Certification(s)/Training Required:

• Valid Driver's License.
• Acceptable driving record per Trucent Vehicle Policy.
• Machine specific training for each type of applicable purification equipment (centrifuge products lines, to include decanter centrifuges, vertical disc stack centrifuges, mobile oil purification system, wastewater treatment systems).
• Forklift Certification is beneficial.
• Ethanol process/maintenance background a Plus.

Trucent provides equal employment opportunities (EEO) to all employees and applicants without regard to , , , , (including , childbirth, or related medical conditions), , , status as a protected veteran, status as an individual with a , or other applicable legally protected characteristics.