Field Service Technician

Ohio Cat; Canton (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employer-sponsored pension plan

Health insurance options (incl. HSA)

Vacation & personal time

FSA

Dental and Vision Insurance

Credit Union Access

Life Insurance & Disability

Scholarship opportunities for families

Company bonuses

Uniforms provided

Ongoing training

Job summary

Ohio CAT is seeking a Field Service Technician to diagnose, troubleshoot, and repair Caterpillar and other equipment at customer sites. The role emphasizes independent field work, strong mechanical skills, and safe, reliable service.

You will need a high school diploma, CDL, and broad knowledge of diesel engines and heavy equipment systems. Company benefits include pension, health plans, and ongoing training.

Qualifications

• High school diploma or equivalent required.
• Thorough understanding of heavy equipment systems and repair procedures.
• Ability to diagnose and perform major repairs on construction and power equipment.
• Valid CDL and driving record meeting company standards.
• Strong knowledge of Caterpillar or OEM equipment.
• Knowledge of diesel and natural gas engines.
• Ability to read and interpret manuals, schematics, and diagnostic info.
• Experience with hydraulic, electrical, drivetrain, and engine repair.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to work independently in the field with minimal supervision.

Responsibilities

• Diagnose, troubleshoot, and perform major repairs on Caterpillar and other equipment in the field.
• Independently repair mechanical, hydraulic, electrical, and engine systems.
• Identify issues, complete repairs, and return equipment to service safely and reliably.

Skills

Heavy equipment

Troubleshooting

Field work

Diesel engines

Read schematics

Hydraulic systems

Electrical systems

Engine repair

Mechanical aptitude

Education

High school diploma

Tools

CDL

Job description

Description

At Ohio CAT, we're more than just a Caterpillar dealership — we're a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don't just sell and rent heavy equipment — we keep it running strong.

This position qualifies for our $5,000 signing bonus. The bonus will be paid at $2,500 at the time of hire and $2,500 after one year of service (with a satisfactory performance review). Please ask for details.

As an Ohio CAT Field Service Technician, you will diagnose, troubleshoot, and perform major repairs on Caterpillar and other manufacturer equipment in the field. This role is responsible for independently repairing complex mechanical, hydraulic, electrical, and engine systems while providing exceptional service to customers at job sites. Field Service Technicians are expected to accurately identify equipment issues, complete repairs efficiently, and ensure equipment is returned to service safely and reliably.

Requirements

• High school diploma or equivalent required.
• Thorough understanding of heavy equipment systems and repair procedures.
• Ability to diagnose and perform major repairs on construction and power equipment.
• Valid Commercial Driver's License (CDL) and an acceptable driving record in accordance with Ohio CAT standards.
• Strong knowledge of Caterpillar equipment and/or other OEM equipment.
• Knowledge of diesel and natural gas engines.
• Ability to read and interpret technical manuals, schematics, and diagnostic information.
• Experience with hydraulic, electrical, drivetrain, and engine repair.
• Strong mechanical aptitude and troubleshooting skills.
• Ability to work independently in the field with minimal supervision.

Physical Requirements

• Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
• Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
• Dexterity Normal
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

Benefits

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time which builds based on length of service
• Three different Health Insurance options, including a Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation
• Company SuccessShare bonuses
• Company-provided and laundered uniforms
• Continued technical and professional training

EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.