Field Service Technician

Ohio Machinery Co.; Troy (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Pension plan

Competitive pay

Vacation time

Health Insurance (HSA)

FSA

Dental & Vision Insurance

Training & development

Job summary

Ohio CAT seeks a Field Service Technician to diagnose, repair and maintain Caterpillar machines in customers' sites and on the road. You will inspect engines, electrical and hydraulic systems, perform complex repairs, and ensure safe, reliable operation.

Applicants should have a high school diploma or GED with diesel/power equipment training, 3+ years industry experience, and a valid CDL. This role includes opportunities for hands-on training and career development with competitive pay.

Qualifications

• High School Diploma or GED required plus a two-year diesel/power equipment tech program.
• Minimum 3 years of industry experience in repairing diesel engines, generators and industrial equipment.
• Valid Commercial Driver's License (CDL) with acceptable driving record; ability to obtain DOT Medical Card if needed.

Responsibilities

• Diagnose and repair heavy equipment in the field, including Caterpillar engines and drivetrains, electrical and hydraulic systems.
• Perform routine and complex repairs, inspect and maintain equipment, and rebuild components for optimal performance.
• Service air conditioning systems, maintain detailed service records, collaborate with technicians, and follow safety protocols in the shop environment.

Skills

Field work

Reading & writing

Mechanical aptitude

Basic computer literacy

Caterpillar equipment

Diagnostic tools

Troubleshooting

Welding experience

Education

HS diploma or GED with diesel/power equipment training

Tools

Caterpillar diagnostic tools

Electronic Technician

Service Information System

Job description

Description

AtOhio CAT, we're more than just a Caterpillar dealership - we're a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don't just sell and rent heavy equipment - we keep it running strong.

Job Summary

As aFieldService Technician, you'll be at the heart of what we do:diagnosing, repairing, and maintainingCaterpillar machines out in the field. Whether it's a dozer, excavator, wheel loader, or haul truck, you'll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work out of a company service truck servicing and performing:

• Diagnosticsand repair on heavy equipment, includingCaterpillarengines and drive-train components, electrical and hydraulic systems.
• Perform routine and complex repairs, inspect and maintain equipment, and rebuilding components to ensure optimal performance.
• Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols within the shop environment.

Core Competencies

• Capable of working independently in the field
• Proficient reading and writing skills
• Strong mechanical and mathematical aptitude
• Basic computer literacy
• Familiarity with Caterpillar engine and equipment lines
• In-depth knowledge of Caterpillar equipment applications, operations, and functions
• Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
• Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
• Welding experience is a plus

Job Qualifications

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.
• Must have a valid Commercial Driver's License (CDL) with an acceptable driving record following Ohio CAT standards and have the ability to obtain a DOT Medical Card if one is not already possessed.

EMPLOYEE BENEFITS

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company provided and laundered uniforms.
• Continued technical and professional training.

PHYSICAL REQUIREMENTS:

• Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling.
• Standing and sitting up and downstairs, as well as standing, sitting, and climbing into machines.
• Dexterity Normal.
• Repetitive Motions: Frequent movement requiring hands, wrists, and fingers.
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.