Field Service Technician

A Hiring Company; Baltimore (MD); On-site; USD 70,000 - 85,000; Full time

Job summary

A leading company is looking for a Field Service Technician to perform assembly, repair, and maintenance of fluid process equipment at customer sites. The successful candidate will demonstrate core values and work closely with customers to ensure equipment functionality and satisfaction, while maintaining a safe and organized work environment.

Qualifications

• 3-5 years of related experience or equivalent education and experience.
• Valid driver's license required.

Responsibilities

• Assemble, repair, and troubleshoot fluid process equipment.
• Install service on wastewater equipment at customer sites.
• Maintain clean and organized work area.

Skills

Fluid process equipment repair

Mechanical understanding

Customer service

Education

Associate degree in a related field

Job description

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The Field Service Technician is responsible to assemble, repair, align, and troubleshoot equipment and promote Geiger services and products through customer contact.

Duties and Responsibilities

· Demonstrate and promote Geiger's core values (Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork).

· Perform Precision overhauls of Pumps, Valves, Agitators, and other rotating equipment in house and at customer site.

· Install fluid process equipment at industrial customer sites. Includes installation of pumps, valves, piping modifications, and other process equipment.

· Install and perform service on wastewater equipment at customer sites. Includes installation and service of pumps, valves, piping, lift stations, mixers, clarifiers and other wastewater equipment.

· Perform precision laser alignment of pumps and motors, and other power transmission systems both in-house and at customer site.

· Perform new equipment build-ups. Mount pumps and motors to equipment base and perform alignment. Build automated valves systems.

· Install mechanical seals, couplings, V-belts, bearing seals, relief valves and other accessories both in house and at customer site.

· Troubleshoot fluid process equipment problems and prepare recommendations for repair or replacement.

· Estimate hours required to complete work and determine whether repairs qualify for warranty consideration.

· Respond to customer inquiries regarding service work, repair parts and pump operation.

· Determine level of expertise required to perform work; request assistance from engineering, electrical or other staff as needed to ensure safety and customer requirements are met.

· Work with Customer Service and Inside Sales Representatives to schedule service work.

· Accurately prepare required customer and Geiger documentation.

· Maintain and perform preventative maintenance on service equipment and tools.

· Maintain clean and organized work area.

· Assist co-workers in acquiring new skills, expanding current knowledge and increasing their understanding of equipment utilized in systems automation.

· Perform other duties as assigned.

Requirements:

Description:

The Field Service Technician is responsible to assemble, repair, align, and troubleshoot equipment and promote Geiger services and products through customer contact.

Duties and Responsibilities

· Demonstrate and promote Geiger's core values (Continuous Improvement, Customer Focus, Personal Accountability, and Teamwork).

· Perform Precision overhauls of Pumps, Valves, Agitators, and other rotating equipment in house and at customer site.

· Install fluid process equipment at industrial customer sites. Includes installation of pumps, valves, piping modifications, and other process equipment.

· Install and perform service on wastewater equipment at customer sites. Includes installation and service of pumps, valves, piping, lift stations, mixers, clarifiers and other wastewater equipment.

· Perform precision laser alignment of pumps and motors, and other power transmission systems both in-house and at customer site.

· Perform new equipment build-ups. Mount pumps and motors to equipment base and perform alignment. Build automated valves systems.

· Install mechanical seals, couplings, V-belts, bearing seals, relief valves and other accessories both in house and at customer site.

· Troubleshoot fluid process equipment problems and prepare recommendations for repair or replacement.

· Assist customers during new equipment start-ups.

· Estimate hours required to complete work and determine whether repairs qualify for warranty consideration.

· Respond to customer inquiries regarding service work, repair parts and pump operation.

· Determine level of expertise required to perform work; request assistance from engineering, electrical or other staff as needed to ensure safety and customer requirements are met.

· Work with Customer Service and Inside Sales Representatives to schedule service work.

· Accurately prepare required customer and Geiger documentation.

· Maintain and perform preventative maintenance on service equipment and tools.

· Maintain clean and organized work area.

· Assist co-workers in acquiring new skills, expanding current knowledge and increasing their understanding of equipment utilized in systems automation.

· Perform other duties as assigned.

Requirements:

Job Specifications

· Associate degree in a related field, three to five years related experience and/or training; or equivalent combination of education and experience.

· Experience repairing fluid process equipment, including pumps and valves.

· Understands the interaction between the various parts of a system such as fluid power, mechanical, electrical/electronic and the interfacing required for operation.

·

· A valid driver's license.

·

Compensation details: 70000-85000 Yearly Salary

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Content

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