Field Service Technician

Pyramid Consulting, Inc; Arvada (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Pyramid Consulting, Inc is seeking a Field Service Technician for an 8+ month contract in Arvada, CO. The role involves providing on-site technical support, troubleshooting, and maintenance across various devices for clients in the Denver Metropolitan Area. Ideal candidates should have hands-on hardware repair experience and the ability to thrive in a fast-paced environment. The position offers competitive pay and is essential for meeting client service agreements.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Qualifications

• Experience: 2-5 years preferred but will train.
• Hardware repair skills essential for the role.

Responsibilities

• Provide on-site technical support and maintenance services to clients.
• Drive to client sites and provide IT support including break-fix and IMAC calls.

Skills

HW repair hands-on (printers, PCs, POS, etc.)

familiarity with ticketing system

Education

A+ certification

Lexmark certifications

Job description

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Pyramid Consulting, Inc provided pay range

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $20.00/hr

Immediate need for a talented Field Service Technician. This is a 08+months contract opportunity with long-term potential and is located in Arvada, CO(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-72421

Pay Range: $19 - $20/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The work schedule for this position: M-F 9-6p during training then when ready to run calls Tues-Sat 9-6 -- will start each day at home.
• Miles per day: Varies, sometimes longer distances involved but mileage is compensated, covering Denver Metropolitan Area in some cases further north to Ft Collins. city, state, or zip? Arvada, CO 80002.
• The ideal candidate will thrive in a fast-paced environment, and maintain composure under pressure. tech will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all (SLAs) are met within the required 4 to 6-hour window.
• Primarily field technician work being dispatched to customer sites.
• IT field technician tasks: driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devices .

Key Requirements and Technology Experience:

• TOP 2 required skills that candidates must have:HW repair hands-on (printers, PCs, POS, etc.) break-fix, and familiar with the ticketing system .
• The work schedule for this position: M-F 9-6p during training then when ready to run calls Tues-Sat 9-6 -- will start each day at home. |
• OC and OT: (no OT during training) OC rotation starts after competing all training and OEM certs. Experience: 2-5 preferred but we will train.
• Certifications or education: A+ certification is good to have but not necessary, Lexmark certifications and experience are preferred but not necessary, experience with Lexmark printer break-fix and equipment installs a plus, HP Dell Lenovo also desired but not necessary.
• Conversion rate? $21.00.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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