Field Service Technician

Power Motive Corporation; Albuquerque (NM); On-site; USD 73,000 - 125,000; Full time

Benefits offered by this job

Health

Vision

Dental

401K with Company Match

PTO accruing on start date

Sick Time

8 Paid Holidays a Year

Bereavement

Short Term and Long-Term Disability

EAP Program

Dealership Training and Advancement

Job summary

Power Motive Corporation in Albuquerque, NM is seeking an Experienced Field Service Technician to test, diagnose, repair, disassemble and reinstall heavy equipment. You will follow safety rules, document work, and contribute to customer satisfaction while representing the dealership professionally.

The role requires up to 50% travel, a day shift, and a focus on timely, quality service with opportunities for advancement through training.

Qualifications

• 2–4 years minimum heavy equipment mechanical experience.
• Must hold valid Medical Card or ability to obtain one.
• Heavy Equipment Dealer certifications preferred; CDL-B preferred.

Responsibilities

• Follow all safety rules and regulations in performing work assignments.
• Diagnose problems and determine what repairs are needed.
• Continuously develop skills in disassembly, assembly and repair of components and machines.
• Perform all service tasks as assigned by the Service Manager or Service Writer/Shop Foreman.
• Prepare legible, accurate and detailed records of work as it is performed.
• Promote dealership growth thru suggestive selling of parts and service.

Skills

Heavy equipment experience

Diagnose and repair

Test and assembly

Education

CDL B

Heavy Equipment Dealer certifications

Medical Card

Job description

Job Details

Level: Experienced

Job Location: Albuquerque, NM 87109

Position Type: Full Time

Salary Range: $35.00 - $60.00 Hourly

Travel Percentage: Up to 50%

Job Shift: Day

Power Motive is currently seeking a Field Service Technician. Our technicians receive work direction from our Service Managers. Work will be conducted in a safe, professional, and timely manner. We require our technicians to be able to test for proper operations, diagnose, identify, and repair heavy equipment and other machinery problems. Perform component removal, disassembly, rebuild and installation in a timely and efficient manner. Our technicians must be able to safely operate all machines and work in a safe manner. We require our technicians to conduct themselves in the presence of customers in a manner that promotes a positive image of the company.

Essential Duties of a heavy equipment Field Service Technician

• Follow all safety rules and regulations in performing work assignments.
• Diagnose problems and determine what repairs are needed.
• Continuously develop skills in disassembly, assembly and repair of components and machines.
• Perform all service tasks as assigned by the Service Manager or Service Writer/Shop Foreman.
• Prepare all reports and forms required in conjunction with job assignments.
• Prepare legible, accurate and detailed records of work as it is performed.
• Document unusual or excessive time requirements for unforeseen problems.
• Report any additional work recommended and/or required on equipment to the Service Manager for notification to customer or sales department.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Maintain and care for all shop tools, machines and equipment, company assigned vehicle and report any additional special tools needed to Service Manager.
• Accountable for completing/performing all work as stated.
• Always conduct self to present a professional image of the dealership.
• Promote dealership growth thru suggestive selling of parts and service.
• Accountability of all time and materials used in job assigned.
• Proactively works with other employees and departments to give the customer a positive experience in ways that promote respect and teamwork.

Benefits

• Health
• Vision
• Dental
• 401K with Company Match
• 100K Employer paid AD&D
• Supplemental Life
• PTO accruing on start date
• Sick Time
• 8 Paid Holidays a Year
• Bereavement
• Short Term and Long-Term Disability
• EAP Program
• Dealership Level Technician Training and Advancement Opportunities

Job Qualifications

• Must have 2–4-years of minimum Heavy Equipment Mechanical Experience
• Must hold valid Medical Card or ability to get one.
• Heavy Equipment Dealer certifications preferred
• Minimum CDL B preferred
• Must be willing and able to travel 50%-100% of the time.

Work Environment

• Monday–Friday, 7:00AM- 4:00 PM (shift is as needed, with overtime, possible weekends as needed)
• Outdoor Environment and potential exposure to industrial environments
• The noise level in the work environment is moderate to loud

Physical Requirements

• Bending, reaching, twisting, pulling, kneeling and lifting are continuous essential functions of the job
• Will lift from 1-75 pounds from floor to five feet level and team lift heavier items
• Normal physical agility is a must
• Requires the use of both hands