Field Service & Technical Sales Engineer - Industrial Material Handling (Ash Systems)

Andritz AG; Exton (PA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Work with leading industrial equipment

Build strong customer relationships

Job summary

Andritz AG is seeking a Field Service & Technical Sales Engineer for their Industrial Material Handling team in Exton, PA. This hybrid role involves field service, troubleshooting, and customer engagement, requiring direct work within industrial facilities.

Ideal candidates possess experience with mechanical systems and industrial equipment, along with strong problem-solving abilities. The position offers a unique blend of technical expertise and business development, including significant travel.

Qualifications

• Experience working with industrial equipment, mechanical systems, or material handling systems.
• Hands-on experience with troubleshooting, maintenance, commissioning, or field service.
• Strong customer-facing communication and problem-solving skills.

Responsibilities

• Perform on-site diagnostics and troubleshooting of ash handling and material handling systems.
• Support installation, startup, shutdowns, and commissioning activities.
• Work directly with plant operations, maintenance, and engineering teams.

Skills

Troubleshooting

Maintenance

Field service

Customer-facing communication

Tools

Industrial equipment

Mechanical systems

Job description

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Job title: Field Service & Technical Sales Engineer - Industrial Material Handling (Ash Systems)

Job family: Engineering

Business area: Pulp & Paper Service

Contract location: Exton, PA, US

Working location: Exton

Location type: Remote

Contract type: Permanent

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

United States | Travel ~50%

Work on Industrial Systems. Solve Real Problems. Build Customer Relationships.

At ANDRITZ – Allen-Sherman-Hoff (ASH), you’ll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running.

This is a unique hybrid role that blends field service, technical problem solving, and customer-facing business development — ideal for someone who enjoys working hands-on with equipment while also identifying opportunities to improve performance and grow business.

What You’ll Be Doing

Field Service & Troubleshooting

• Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
• Support installation, startup, shutdowns, and commissioning activities
• Evaluate existing systems (both ANDRITZ and competitor equipment)
• Conduct multi-day site assessments to identify performance improvements

Customer-Facing & Relationship Building

• Work directly with plant operations, maintenance, and engineering teams
• Deliver technical recommendations, system evaluations, and training
• Build long-term customer relationships through hands-on support
• Act as a trusted advisor in solving equipment and process challenges

Business Development & Growth

• Identify and develop aftermarket service, upgrade, and parts opportunities
• Support proposals, scopes, and solution development
• Partner closely with Sales, Engineering, and Aftermarket teams
• Help expand ASH’s reach into new industries and applications

This Role Is Ideal For Candidates With Backgrounds In

• Maintenance / Reliability Engineer (power plant or heavy industry)
• Mechanical Engineer with hands-on troubleshooting experience
• Aftermarket, service, or equipment support roles
• Industrial equipment sales or technical service

What You Bring

• Experience working with industrial equipment, mechanical systems, or material handling systems

Hands-on experience with:

• troubleshooting
• maintenance
• commissioning or field service

• Strong customer-facing communication and problem-solving skills
• Ability to work independently in field environments
• Interest in combining technical expertise with business development

• Experience in power generation, ash handling, material handling, or similar industries is a strong plus.

Travel

• Travel approximately 50% to customer sites across the U.S.
• Travel is tied to hands-on field work and direct customer engagement across a variety of industrial environments

Why Join ANDRITZ – Allen-Sherman-Hoff

• Work directly with real industrial equipment and real-world challenges
• Build strong relationships with major industrial and power customers
• Grow your career in a role that blends technical expertise + business impact
• Be part of a global leader in material handling and process equipment solutions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.