Field Service Tech: Water Treatment & Sustainability

Ecolab Quimica Ltda.; Austin (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Pension plan

Stock purchase plan

Job summary

Ecolab is seeking a Field Service Representative I based in Austin, TX to service cooling towers and water disinfection across diverse industries. You will work in a field role with autonomy, building trusted customer relationships and delivering solutions that protect resources and improve performance.

You will gain access to industry-leading training, meet safety standards, and support sales with district accounts. This entry-level position emphasizes hands-on work and customer-first mindset.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver's License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and accelerate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Customer service

Mechanical aptitude

MS Office

Driver's license

Education

High school diploma or equivalent

Associate's degree or trade school (preferred)

Tools

MS Office

Job description

Ecolab is seeking a Field Service Representative I based in Austin, TX to service cooling towers and water disinfection across diverse industries. You will work in a field role with autonomy, building trusted customer relationships and delivering solutions that protect resources and improve performance.

You will gain access to industry-leading training, meet safety standards, and support sales with district accounts. This entry-level position emphasizes hands-on work and customer-first mindset.