Field Service Pro: Water Treatment in Austin

Ecolab, Inc.; Austin (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Company-paid pension

Stock purchase plan

Paid parental leave

Discounted childcare resources

Job summary

Join Ecolab in Austin, TX as a Field Service Representative I. You will operate in a hands-on field role, servicing cooling towers and water disinfection systems across Micro Electronic accounts within a 60-mile radius. The position emphasizes independent field work, strong customer relationships, and adherence to safety policies.

You will perform routine chemistry tests, log data, and assist Sales Reps in strategic districts while contributing to sustainability goals and operational performance.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in water treatment or industrial/mechanical environment.
• Valid driver’s license with no restrictions.
• No immigration sponsorship available.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Log and report data; maintain product inventories at customer accounts.
• Support Sales Representatives with routine service to execute customer system assurance plans.
• Identify and resolve customer pain points; escalate as required.

Skills

Customer service

Safety awareness

Technical troubleshooting

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Join Ecolab in Austin, TX as a Field Service Representative I. You will operate in a hands-on field role, servicing cooling towers and water disinfection systems across Micro Electronic accounts within a 60-mile radius. The position emphasizes independent field work, strong customer relationships, and adherence to safety policies.

You will perform routine chemistry tests, log data, and assist Sales Reps in strategic districts while contributing to sustainability goals and operational performance.