Field Service Tech: Pond & Lake Equipment Repair

Energy Jobline ZR; Armada (MI); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision Insurance

401k with employer match

Paid Time Off

Holiday pay

Job summary

The Pond Guy, Inc. is seeking a Field Service Technician to install, troubleshoot, maintain, and repair fountains and pond equipment at customer sites. You will travel to locations, perform diagnostics, and perform preventative maintenance with training provided.

Ideal candidates have hands-on mechanical experience, electrical aptitude, and strong communication skills. A valid Michigan driver's license is required; cross-training in aquatic treatments is offered with safety certifications

Qualifications

• 3-5 years of technical or mechanical maintenance experience including hands-on electrical troubleshooting and repair.
• Intermediate electrical knowledge and troubleshooting; motors, controls, wiring, and high-voltage systems.
• 2-3 years of customer service experience recommended.
• Proficient computer skills including service software and basic office programs.
• Strong verbal and written communication skills.
• Must possess a valid Michigan Driver’s License with a clean driving record; Chauffeur’s license and DOT card may be required.
• Ability to operate a boat and drive a truck and trailer after training.
• Experience operating heavy machinery is a plus.
• Willingness to cross-train in aquatic treatment and obtain state chemical applicator certifications.

Responsibilities

• Travel to customer locations to install, troubleshoot, maintain, and repair fountains, aeration systems, pumps, motors, and related pond equipment.
• Diagnose mechanical and electrical issues using testing equipment and ensure equipment operates properly.
• Perform preventative maintenance and identify potential issues before they become problems.
• Prepare for daily service calls by organizing tools, parts, and materials.
• Communicate with customers regarding issues, pond conditions, repairs, and solutions.
• Document service calls and parts used, sharing trends with Quality and management.
• Crosstrain in pond management and aquatic treatments with required safety certifications.
• Maintain company vehicles and tools, following safety procedures.
• Support seasonal installations and maintenance, representing The Pond Guy professionally.

Skills

Electrical troubleshooting

Mechanical maintenance

Customer service

Communication skills

Valid Michigan driver’s license

Boat operation

Heavy machinery experience

Education

High School diploma

College degree

Tools

Service software

Job description

The Pond Guy, Inc. is seeking a Field Service Technician to install, troubleshoot, maintain, and repair fountains and pond equipment at customer sites. You will travel to locations, perform diagnostics, and perform preventative maintenance with training provided.

Ideal candidates have hands-on mechanical experience, electrical aptitude, and strong communication skills. A valid Michigan driver's license is required; cross-training in aquatic treatments is offered with safety certifications