Field Service Tech: Navy ELMR Patch & Security (On-Site Italy)

Motorola Solutions; Charleston (WV); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Patch Manager Field Systems Technologist for Navy ELMR to perform patching operations across Windows, RHEL, and SQL databases on-site at a U.S. military base. The role requires DoD clearance, Italy SOFA compliance, and travel up to 25% to support regional patching.

You will submit weekly reports and collaborate with Master Site FSTs and Engineering teams while maintaining strong communication and documentation practices.

Qualifications

• Must meet Italy SOFA compliance requirements.
• Experience in IT systems administration and TCP/IP network administration.
• Must possess or be capable of obtaining CompTIA Security+ certification (or IAT Level II equivalent) within 6 months of employment.
• Must possess or be capable of obtaining ETA CETa certification within 6 months of employment.
• Demonstrated experience in Windows (10/Server), Red Hat Enterprise Linux (RHEL), and Active Directory administration.
• Hands-on experience with VMware and KVM-based virtualization suites and server hardware (HP ProLiant, iLO, Dell PowerEdge).
• Proficient TCP/IP networking knowledge (LAN/WAN) and familiarity with system administration tools (PuTTY, WinSCP, Remote Desktop).
• Strong multi-tasking, organizational, and self-management skills.
• Proficiency with Google Workspace and Microsoft Office Suites.
• Active CompTIA Network+, MCSE, or CISSP certifications.
• Experience with McAfee security products, ePolicy Orchestrator (ePO), and Host-Based Security Systems (HBSS).
• Hands-on experience with Motorola ASTRO systems, P25/LMR infrastructure, MCC7500 dispatch, Zone Core, or NICE Logging (or willingness to learn).
• Working knowledge of Radio Frequency (RF) theory, RF trunking site optimization, firewalls, and CAC/PIV authentication systems.
• Experience managing Network Attached Storage (NAS) and Direct Attached Storage (DAS) devices.

Responsibilities

• Implement system and security patch updates as provided by the Motorola Solutions ASTRO Security Update Service.
• Diagnose and troubleshoot patching-related issues in a dynamic, high-stress environment on an Enterprise Land Mobile Radio network.
• Maintain extensive verbal and written communication.
• Assist Master Site FSTs and Engineering teams with normal daily maintenance across master sites, dispatch sites, and RF sites.
• Travel up to 25% annually to support enterprise system maintenance and regional patching efforts.
• Obtain and maintain an active DoD Secret-level security clearance (requiring completion of the Standard Form 86 questionnaire for national security positions).

Skills

IT systems administration

TCP/IP networking

Windows administration

Red Hat Enterprise Linux

Active Directory administration

VMware

KVM virtualization

Google Workspace

Microsoft Office

Communication skills

Education

Bachelor's Degree

Associate's Degree + 4 years specialized experience

High School Diploma / GED + 8 years specialized experience

Tools

PuTTY

WinSCP

Remote Desktop

HP ProLiant / iLO

Dell PowerEdge

Job description

Motorola Solutions is seeking a Patch Manager Field Systems Technologist for Navy ELMR to perform patching operations across Windows, RHEL, and SQL databases on-site at a U.S. military base. The role requires DoD clearance, Italy SOFA compliance, and travel up to 25% to support regional patching.

You will submit weekly reports and collaborate with Master Site FSTs and Engineering teams while maintaining strong communication and documentation practices.