Field Service Tech: Medical Equipment & Repairs

Tarian Group; Vail (CO, AR); On-site; USD 4,822,000 - 6,750,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Supplemental Medical Reimbursement

Paid Time Off & Paid Holidays

401k Plan & Free Retirement Planning

Disability Income Protection Benefits

Life Insurance for Teammate and Family

Employee Assistance Program

Recognition & Reward Program

Wellness Program

Pet Insurance

Job summary

Tarian is seeking a Field Service Technician I to provide excellent customer support, perform repairs, service, and preventive maintenance on medical equipment at client sites. The role offers autonomy, a strong safety focus, and opportunities for professional growth in a diverse team.

Responsibilities include preventive maintenance, repair coordination, documentation, and staying abreast of medical equipment technology. Full-time; standard and extended hours possible with client needs.

Qualifications

• High school diploma or equivalent required.
• Associates degree or equivalent military training in associated field preferred.
• 0-2 years of hands on experience performing medical equipment repair and maintenance.
• Fundamental experience with general medical devices, test equipment, and hand tools.
• Fundamental experience operating electronic and specialized test equipment; troubleshooting equipment faults; and performing quality assurance testing on a variety of medical equipment.
• Fundamental knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA preferred.
• Basic mechanical and electrical knowledge.
• Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing.
• 0-2 Certifications preferred (CBET, CLES, CRES, Network, Pressure Vessel, etc.)
• Must have a valid driver’s license and able to meet Tarian driving requirements.

Responsibilities

• Performs service work and preventive maintenance of medical equipment and ensures completion of the percentage requested by customers.
• Repairs equipment as needed including: failure assessment, parts orders, delivery back to customers, and keeping customers informed of status.
• Resolves issues pertaining to the medical equipment and works with customers to ensure medical equipment and technology is working within specifications.
• Accurately documents and keeps detailed records of all work related activities.
• Performs scheduled inspections.
• Provides customer support of non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues.
• Provides all other support as requested by manager.
• Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors.
• Performs other job-related duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Associates degree or equivalent military training in associated field preferred

0-2 years of hands on experience performing medical equipment repair and maintenance

Fundamental experience with general medical devices, test equipment, and hand tools

Fundamental experience operating electronic and specialized test equipment; troubleshooting equipment faults; and performing quality assurance testing on a variety of medical equipment

Fundamental knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA preferred

Basic mechanical and electrical knowledge

Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing

0-2 Certifications preferred (CBET, CLES, CRES, Network, Pressure Vessel, etc.)

Must have a valid driver’s license and able to meet Tarian driving requirements

Tools

MS Word

Excel

Outlook

Job description

Tarian is seeking a Field Service Technician I to provide excellent customer support, perform repairs, service, and preventive maintenance on medical equipment at client sites. The role offers autonomy, a strong safety focus, and opportunities for professional growth in a diverse team.

Responsibilities include preventive maintenance, repair coordination, documentation, and staying abreast of medical equipment technology. Full-time; standard and extended hours possible with client needs.