FIELD SERVICE TECH - Material Handling (45812)

Arnold Machinery Company; Elko (NV); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Signing bonus

Medical insurance

Dental and Vision plans

401K match

Bonuses

Job summary

Arnold Machinery Company in Elko, NV is seeking a Field Service Technician (Material Handling) to travel to customer sites, diagnose and repair forklifts and related equipment. The role involves performing maintenance, reading schematics, and using diagnostic tools. A $2000 signing bonus is offered.

The candidate should have a good driving record, strong English communication, and own tools. Training and company values are emphasized to deliver exceptional customer satisfaction.

Qualifications

• Must have good driving record and be able to travel to customer locations.
• Must read wiring diagrams and service manuals.
• Must have your own tools.
• Excellent English written and spoken communication.

Responsibilities

• Drive to customer locations to repair forklifts and other material handling equipment.
• Conduct periodic maintenance services for the customer.
• Examine equipment and assess repair needs considering safety and required assistance.
• Capable of using a multimeter and laptop for diagnostics.

Skills

English communication

Verbal communication

Written communication

Reading schematics

Multimeter use

Customer service

Tools

Microsoft Excel

Microsoft Word

Job description

Job DetailsJob Location: ME Elko - ELKO, NV 89801Field Service Tech (Material Handling) $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

• Good driving record – (Field Service)
• Good English communication skills.
• Verbal – Both internal and External Customers “Who, What, When, Where”
• Written – Customer, Dispatcher, Peers, Supervisor.
• Good working knowledge of the internal combustion engine.
• Capable of reading a wiring/schematic diagram and service manual
• Drives to customer locations to repair forklifts and other material handling equipment. (Field Service)
• Conducts periodic maintenance services for the customer.
• Examines forklift, and other material handling equipment, assess the repair situation at hand, and consider your skill level, safety, and the hazards of the job will you require additional help.
• Capable of using a multimeter and laptop computer.
• Willing to continue education offered by Arnold Machinery and Vendor.
• Must have your tools.
• Must show up for work at the scheduled time
• Adhere to Arnold Machinery Company’s core values: “Integrity, Discipline, Empathy”
• Thank customers for their business including asking them if they are happy with the service received.

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes, helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing in and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
• Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
• Sits in equipment and vehicles
• Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• The company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.