FIELD SERVICE TECH - Material Handling (44658)

Arnold Machinery Company; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Vacation

Paid Holiday

Medical premium coverage for employees

Job summary

Arnold Machinery Company in Glendale, AZ, is seeking a Field Service Technician (Material Handling) to repair forklifts and related equipment at customer sites.

The role requires a high school diploma, a clean driving record, strong English communication, ability to read schematics, and use of a multimeter and laptop. Tools must be brought by the technician and punctuality is essential.

Qualifications

• High School degree or GED required.
• Clean driving record.
• Good English communication skills.
• Able to read wiring diagrams and service manuals.
• Capable of using a multimeter and laptop.
• Must have your own tools.
• Punctual and reliable with schedule.

Responsibilities

• Drive to customer locations to repair forklifts and material handling equipment.
• Conduct periodic maintenance services for the customer.
• Assess repair needs and determine required help, considering safety.
• Read tickets and service books and operate equipment.
• Communicate with customers, dispatch, peers and supervisor.
• Adhere to Arnold Machinery Company’s core values: Integrity, Discipline, Empathy.

Skills

Field Service

Forklift knowledge

English fluency

Reading schematics

Multimeter use

Laptop/tech

Excel/Word

Education

High School Degree or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Job Details

Job Location: MH Phoenix West - GLENDALE, AZ 85307

Position Type: Full Time

Education Level: High School Degree or GED

Travel Percentage: Negligible

Job Shift: Day

Field Service Tech (Material Handling)

Signing Bonus: $2000

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

• Good driving record - (Field Service)
• Good English communication skills.
• Verbal - Both internal and External Customers "Who, What, When, Where"
• Written - Customer, Dispatcher, Peers, Supervisor.
• Good working knowledge of the internal combustion engine.
• Capable of reading a wiring/schematic diagram and service manual
• Drives to customer locations to repair forklifts and other material handling equipment. (Field Service)
• Conducts periodic maintenance services for the customer.
• Examines forklift, and other material handling equipment, assess the repair situation at hand, and consider your skill level, safety, and the hazards of the job will you require additional help.
• Capable of using a multimeter and laptop computer.
• Willing to continue education offered by Arnold Machinery and Vendor.
• Must have your tools.
• Must show up for work at the scheduled time
• Adhere to Arnold Machinery Company’s core values: "Integrity, Discipline, Empathy"
• Thank customers for their business including asking them if they are happy with the service received.

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes, helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing in and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
• Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
• Sits in equipment and vehicles
• Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• The company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.