Field Service Tech - Material Handling (43311)

Arnold Machinery Company; Twin Falls (ID); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Vacation

Paid Holiday

Medical premium covered for associates

Dental and Vision plans

401K/Roth with company match

Quarterly and Yearly Bonus programs

Company stock after 5+ years

Job summary

Arnold Machinery in Twin Falls, ID is seeking a Field Service Technician (Material Handling) to repair forklifts and related equipment at customer sites. A $2000 signing bonus is offered. You will diagnose issues, perform maintenance, and ensure customer satisfaction with high-quality service.

The role requires a good driving record, strong English communication, and the ability to read wiring diagrams and service manuals. Tools are required and on-the-job training is provided by Arnold.

Qualifications

• Good driving record and reliable transportation.
• Strong English communication skills (verbal and written).
• Ability to read wiring diagrams and service manuals.

Responsibilities

• Travel to customer locations to repair forklifts and other material handling equipment.
• Perform periodic maintenance services for customers.
• Read tickets and service documents; use a laptop and diagnostic tools.
• Adhere to safety protocols and Arnold Machinery core values.

Skills

Good English communication

Reading wiring diagrams

Use of multimeter

Microsoft Excel

Microsoft Word

Tools

Multimeter

Laptop computer

Job description

Job DetailsJob Location: MH Twin Falls - TWIN FALLS, ID 83301Field Service Tech (Material Handling) $2000 Signing Bonus

Position Overview

No company can promise uncompromised customer satisfaction without the people to back up and deliver that promise. At Arnold, we have assembled the most comprehensive machinery support team in the western United States. There is nothing in our inventory as valuable as the associates who carry our reputation into the marketplace. With the training we provide, the Field Service Technician helps Arnold to keep that standing.

Essential Job Functions

• Good driving record – (Field Service)
• Good English communication skills.
  • Verbal – Both internal and External Customers “Who, What, When, Where”
  • Written – Customer, Dispatcher, Peers, Supervisor.
• Good working knowledge of the internal combustion engine.
• Capable of reading a wiring/schematic diagram and service manual
• Drives to customer locations to repair forklifts and other material handling equipment. (Field Service)
• Conducts periodic maintenance services for the customer.
• Examines forklift, and other material handling equipment, assess the repair situation at hand, and consider your skill level, safety, and the hazards of the job will you require additional help.
• Capable of using a multimeter and laptop computer.
• Willing to continue education offered by Arnold Machinery and Vendor.
• Must have your tools.
• Must show up for work at the scheduled time
• Adhere to Arnold Machinery Company’s core values: “Integrity, Discipline, Empathy”
• Thank customers for their business including asking them if they are happy with the service received.

Non-essential Job Functions

• Assist the Service Manager with various tasks
• Maintain a clean workspace and/or truck

Physical Demands and Working Conditions:

• Walking and moving about on foot often through uneven terrain
• Lifting over 50 lbs. frequently
• Hands/arms operating equipment, hand, and power tools
• Seizes, helps, or works with hands
• Raises or lowers miscellaneous equipment parts and tools
• Extends hands and arms in any direction
• Bends body downward and forward by bending at knees or waist
• Remains in standing position if required for certain repair or maintenance work
• Climbing in and out of equipment
• Read work tickets, parts, and service books and operate heavy equipment
• Communication by radio, phone, and in-person
• Hears well enough to discern mechanical problems for safety in and around shop and construction sites and to receive communication by radio, phone, and in-person
• Sits in equipment and vehicles
• Lies in a prone position under vehicles and equipment

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal, and interpersonal skills
• Ability to use office machines (fax, copier, computer, etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• The company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.