Field Service Tech/Installer

Bottleless Nation; Olde West Chester (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Fully paid training

Company vehicle and gas card

Job summary

Bottleless Nation in Cincinnati is seeking a Service Technician/Installer to install, troubleshoot, and service bottleless water coolers and ice machines in client business environments. The role emphasizes professional interaction with customers and delivering top-notch service.

You will work independently, follow safety procedures, and complete paperwork while using a company vehicle. Fully paid training is provided, along with a gas card to support travel between sites.

Qualifications

• Accredited high school diploma or GED is required.
• Valid driver's license and clean driving record.
• Experience installing and servicing beverage and ice systems preferred.
• Excellent diagnostic and problem-solving skills.
• Ability to work independently and safely.
• Plumbing experience preferred.

Responsibilities

• Greet and interact professionally with business customers.
• Install, troubleshoot, service, and repair bottleless water and ice systems.
• Explain system operation and answer customer questions.
• Complete service routes efficiently.
• Maintain safety procedures and proper use of equipment.
• Coordinate with supervisor and team members.
• Complete required paperwork.

Skills

Excellent customer service

Diagnostic troubleshooting

Independent work

Installation guidance

Education

High school diploma or GED

Tools

MS Office

Excel

Job description

Description

Bottleless Nation was named a 2026 TOP Workplace! Thank you to ALL of our Team Members!

Bottleless Nation was named a 2026 TOP Workplace! Thank you to ALL of our Team Members!

Bottleless Nation is a purpose-driven water solutions company dedicated to eliminating plastic waste in workplaces across the U.S. We provide sustainable, bottleless water and ice systems to businesses in a variety of industries, including healthcare, hospitality, and education. By offering environmentally friendly alternatives to single-use plastics, we help organizations reduce costs, improve hydration, and minimize their environmental footprint. Uniquely, we recycle used water filters as part of our commitment to sustainability. Through our Bottleless Nation Charitable Foundation, we support initiatives that reduce plastic waste, promote environmental cleanup, and improve access to clean drinking water in underserved communities.

Bottleless Nation is seeking a Service Technician / Installer for our Cincinnati area market

Bottleless Nation is looking for an experienced individual for our Cincinnati area market. This position is responsible for the installation, troubleshooting, service and repair of bottleless water coolers and ice machines in client business environments.

Must be self-directed, detail oriented and possess EXCELLENT customer service skills, because we offer top notch service!

Principal Duties

• Professionally greet and interact with business customers.
• May be required to fish water tubing thru walls and ceilings.
• Complete the assigned installation, explain the functionality of the water and or ice systems and answer any customer questions.
• Complete service routes in an efficient manner.
• Communicate with your supervisor, customer service and other team members.
• Complete necessary paperwork.
• Perform all work in accordance with proper safety procedures and correct use of company equipment.
  

Requirements

• Accredited high school diploma, business or trade school or GED required.
• Must possess a valid driver’s license and acceptable driving record.
• Excellent diagnostic, troubleshooting and problem-solving skills.
• Computer skills, including using MS Office and Excel.
• Some lift work necessary, up to 35 feet in elevation with a safety harness.
• Able to work independently yet be assertive to ask questions to accomplish job properly.
• Plumbing experience preferred.
• Experience installing and servicing commercial beverage and ice systems highly preferred.
• Must have excellent customer service skills - we treat our customers with the best service around.
  

Physical Requirements

• Lifting, pushing and pulling up to 100 lbs.
  
• Ascending and descending ladders.
  
• Working in small areas.
  
• Able to use hands and power tools.
  

Bottleless Nation Offers

• Hourly wage commensurate with experience ($19 to $25/hour)
  
• Fully paid training
  
• Company vehicle and gas card<